Sr. Business Analyst

What you’ll be doing:

• As a Sr. Business Analyst, you will work closely with the business and technology teams to bridge the gap between users and software. The Sr. Business Analyst will help support the product as well as understand, translate, and develop requirements for product enhancements. They will manage requests and requirements, develop delivery schedules, and communicate across broader teams 
• This is a Product Manager-track position and is ideal for someone looking to develop a career in Product Management 
• Be a subject matter expert – develop deep knowledge of our platform, dependencies on other systems and influence our roadmap; act as a trusted adviser for our customers and turn business requirements into feature specifications; support our customers in the understanding and usage of existing features 
• Conduct research and analysis to find the root causes of business challenges, identify business opportunities and make recommendations on how to achieve business goals and stay competitive 
• Write requirements, functional specifications, and other supporting documentation for new and/or enhanced systems. Produce documentation suitable for business clients, programmers, QA, and trainers. 
• Collaborate with the Product Managers to analyze processes and system issues and turn them into actionable system changes that benefit the requesting party(s), improve efficiency in operations and overall performance 
• Work closely with the technology architects and leads to convert business requirements into technology solutions. 
• Understand and analyze data to troubleshoot issues and gather/extract requirements. 
• Work closely with QA testers to ensure successful planning of test strategy and test case execution. 

What we look for in you:

• Minimum 2 years of work experience in Product Management, Marketing Analytics, Data Science, Product Design, Software Engineering, Management Consulting, or a related field  
• Bachelor’s degree (or foreign equivalent) in Computer Science, Mathematics, Statistics, Engineering, Physics, or a related field 
• Demonstrated success in a technical or technical-adjacent role 
• Experience analyzing complex, large-scale datasets (e.g. using SQL) and making decisions based on data 
• Experience gathering requirements across diverse areas and users, and developing them into product solutions 
• Familiarity with basic web-based software engineering, marketing and marketing analytics concepts 
• Demonstrated leadership, organizational and execution skills 
• Demonstrated communication skills