Full-Time

Product Operations Specialist

Posted on 8/22/2024

Red Canary

Red Canary

201-500 employees

Managed Detection and Response cybersecurity services

Cybersecurity

Compensation Overview

$99.2k - $114kAnnually

+ Bonus + Equity

Senior

Remote in USA

Category
Product Operations
Product
Required Skills
Communications
JIRA
Asana
Data Analysis
Requirements
  • 5 years of experience in similar roles
  • Bachelor’s degree in relevant field
  • Deep experience with Jira, Zendesk, Asana
  • Experience with Google Suite and Slack
  • Strong analytical and problem-solving skills, with the ability to make informed decisions with limited information.
  • Exceptional communicator in both written and verbal interactions; clear, concise, and courageous in giving tough yet supportive feedback when needed to leaders at all levels.
  • Ability to adapt in a growing, changing environment
  • High propensity for learning
Responsibilities
  • Evaluate and improve overall SDLC
  • Manage internal Engineering and Product tools/tech stack and research, recommend, procure and manage new tools to fill existing gaps
  • Analyze product performance data and operational metrics to identify trends, areas for improvement, and potential risks.
  • Prepare and present reports on software development metrics, product operations metrics, progress, and outcomes to senior management.
  • Serve as the primary point of contact for data & metrics internally, facilitating communication with various departments to provide full picture of data
  • Prepare and present analytics via reports and dashboards. This includes providing data for existing rhythms like, monthly product & operations reviews, QBRs, Roadmap Reviews and Board meetings.
  • Support various processes and programs within the product department that are adjacent to the focus areas above.

Red Canary provides Managed Detection and Response (MDR) services to help businesses protect their digital assets from cyber threats. Their services include continuous monitoring and expert analysis, which involve collecting and analyzing telemetry data to identify potential security issues in real-time. They focus on Endpoint Detection and Response (EDR) to address threats at the individual device level and maintain Security Operations to ensure the effectiveness of security measures. Red Canary stands out from competitors by emphasizing measurable outcomes, using behavioral analytics to detect critical threats, and offering 24/7 expert investigation to minimize false positives. Their subscription-based model allows clients to benefit from ongoing security improvements and support, with the goal of reducing risk and enhancing security for various industries.

Company Stage

Series C

Total Funding

$126.4M

Headquarters

Denver, Colorado

Founded

2013

Growth & Insights
Headcount

6 month growth

2%

1 year growth

13%

2 year growth

26%
Simplify Jobs

Simplify's Take

What believers are saying

  • Red Canary achieved 50% year-over-year growth in Q3 FY25 from enterprise demand.
  • Todd Chronert's appointment as CRO is expected to drive global growth and partnerships.
  • The new Atomic Red Team website enhances community engagement and thought leadership.

What critics are saying

  • Increased macOS malware targeting poses risks to Red Canary's macOS-reliant clients.
  • Cloud account compromises challenge Red Canary's ability to maintain 99% threat accuracy.
  • Rapid growth in Africa's tech ecosystem may require service adaptation for unique needs.

What makes Red Canary unique

  • Red Canary offers 24/7 expert threat investigation to filter out false positives.
  • The company uses behavioral analytics to identify critical threats efficiently.
  • Red Canary's automated playbooks streamline response actions for a more effective security posture.

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