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Full-Time

Product Operations Specialist

Confirmed live in the last 24 hours

Red Canary

Red Canary

201-500 employees

Provides managed detection and response services

Cybersecurity

Compensation Overview

$99.2k - $114kAnnually

+ Bonus + Equity

Senior

Remote in USA

Category
Product Operations
Product
Required Skills
Communications
JIRA
Asana
Data Analysis
Requirements
  • 5 years of experience in similar roles
  • Bachelor’s degree in relevant field
  • Deep experience with Jira, Zendesk, Asana
  • Experience with Google Suite and Slack
  • Strong analytical and problem-solving skills, with the ability to make informed decisions with limited information.
  • Exceptional communicator in both written and verbal interactions; clear, concise, and courageous in giving tough yet supportive feedback when needed to leaders at all levels.
  • Ability to adapt in a growing, changing environment
  • High propensity for learning
Responsibilities
  • Evaluate and improve overall SDLC
  • Manage internal Engineering and Product tools/tech stack and research, recommend, procure and manage new tools to fill existing gaps
  • Analyze product performance data and operational metrics to identify trends, areas for improvement, and potential risks.
  • Prepare and present reports on software development metrics, product operations metrics, progress, and outcomes to senior management.
  • Serve as the primary point of contact for data & metrics internally, facilitating communication with various departments to provide full picture of data
  • Prepare and present analytics via reports and dashboards. This includes providing data for existing rhythms like, monthly product & operations reviews, QBRs, Roadmap Reviews and Board meetings.
  • Support various processes and programs within the product department that are adjacent to the focus areas above.

Red Canary provides Managed Detection and Response (MDR) services to help businesses protect their digital assets from cyber threats. Their services include continuous monitoring and expert analysis, which involve collecting and analyzing telemetry data to identify potential security issues in real-time. They focus on Endpoint Detection and Response (EDR) to address threats at the individual device level and conduct ongoing testing to ensure security measures are effective. Red Canary stands out from competitors by emphasizing measurable outcomes, using behavioral analytics to detect critical threats, and offering 24/7 expert investigation to minimize false positives. Their subscription-based model allows clients to benefit from ongoing security improvements and support, with the goal of reducing risk and enhancing security for various industries.

Company Stage

Series C

Total Funding

$142.4M

Headquarters

Denver, Colorado

Founded

2013

Growth & Insights
Headcount

6 month growth

7%

1 year growth

11%

2 year growth

24%
Simplify Jobs

Simplify's Take

What believers are saying

  • Red Canary's record-breaking financial performance and significant growth in enterprise customer bookings indicate strong market demand and robust business health.
  • Recognition as a leader in MDR by Forrester and high customer satisfaction scores reflect the company's industry leadership and customer-centric approach.
  • Strategic partnerships, such as with Wiz, and expansion into multi-cloud coverage enhance Red Canary's service offerings and market reach.

What critics are saying

  • The competitive landscape in cybersecurity is intense, with numerous players vying for market share, which could impact Red Canary's growth.
  • Rapid expansion and significant customer growth may strain operational capabilities and affect service quality.

What makes Red Canary unique

  • Red Canary's focus on measurable outcomes and reducing risk over time sets it apart from competitors who may not emphasize continuous improvement.
  • Their use of high-fidelity telemetry data for real-time visibility and behavioral analytics for threat detection provides a more nuanced and effective security solution.
  • The company's subscription-based model ensures a steady revenue stream, allowing for continuous investment in security improvements and customer support.