Sales Development Representative
Updated on 9/13/2023

51-200 employees

Asset operations management platform
Company Overview
UpKeep's mission to build software designed to make maintenance easier for technicians and managers everywhere. Employees are driven to make the best product possible. As a company, they strive to make the best experience for maintenance technicians possible.
Experience Level
Desired Skills
Sales & Account Management
  • Bachelor's degree in Business a plus
  • 1+ years experience in a similar role
  • Even if you don't meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture
  • Inbound sales
  • or a similar modern CRM tool a plus
  • Comfortable making up to 50 phone calls per day
  • High level of energy, drive, enthusiasm, initiative, commitment, and professionalism
  • Passion for technology and a desire to make a major impact at a high-growth startup
  • A keenly developed competitive nature
  • Software sales experience a plus
  • Be a key player in growing our business by producing highly effective and personalized outreach campaigns via emails and calls
  • Engage with prospects over email, phone, and other strategic networking channels to qualify and set appointments for Account Executives
  • Maintain active engagement with leads through informed, strategic, and creative follow-ups
  • Partner with marketing and product to deliver effective messaging and identify the best customer profiles
  • Expand knowledge of industry as well as the competitive posture of the company- and share this knowledge with the wider team
  • Build a solid understanding of the industry and sales process to spark meaningful conversations with prospects
  • Coordinate with Account Executives for client status updates
  • Update and maintain CRM database (
  • Achieve monthly quotas of SAO's (Sales Accepted Opportunities)
Desired Qualifications
  • Receptive to change - is flexible. Seeks and adopts improved approaches and processes
  • Initiates action - is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance
  • Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary
  • Technically proficient - knows the role and has a solid familiarity with tasks and responsibilities
  • Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn
  • Communicates ideas - strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives
  • Works collaboratively - shares information, fosters teamwork and contributes to a positive work environment where people want to come to work
  • Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values
  • Demonstrates UpKeep's Core Values and Beliefs - We choose people over profit, We choose progress over perfection, and We choose grit over prestige
  • Act as a good citizen of UpKeep