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Full-Time

Scale Customer Success Manager

French or German Speaking

Updated on 7/18/2024

Postman

Postman

1,001-5,000 employees

API building and collaboration platform

Mid, Senior

Remote in UK

Category
Customer Success
Customer Support
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Sales
Communications
Marketing
Requirements
  • Bilingual: Must be fluent in French or German
  • 3+ years of experience in Customer Success, preferably for companies in the development tooling space
  • Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields
Responsibilities
  • Design and execute scalable success plans
  • Monitor customer data to identify opportunities and risks
  • Collaborate with Sales and Renewals teams
  • Embrace continuous improvement and experimentation

Postman offers a widely used API platform for efficient API building and collaboration, serving millions of developers and organizations globally. Its technologies include streamlined API building and collaboration tools, catering to over 30 million developers and 500,000 organizations worldwide.

Company Stage

Series D

Total Funding

$433M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

12%

1 year growth

20%

2 year growth

68%

Benefits

Accidental Death & Dismemberment Insurance.

Dental Insurance.

Disability Insurance.

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Life Insurance.

Mental Health Care.

Occupational Accident Insurance.