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Senior Digital Content Specialist
Confirmed live in the last 24 hours
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Adobe Creative Suite
Data Analysis
Google AdWords
Google Analytics
Leadership
Management
Marketing
Social Media
Journalism
Requirements
  • 7-10 years of experience creating multimedia content and managing social media profiles for an enterprise SaaS company
  • Extensive experience with various digital authoring tools & technologies, such as HTML5, Captivate, Camtasia Studio, Adobe Creative Cloud, Final Cut Pro, iMovie, and others
  • Excellent written and verbal communication skills
  • Ability to translate complex technical issues and concepts for a non-technical audience
  • Clear understanding of web and social media best practices, including how to implement them
  • Clear understanding of the business use of social media channels including Facebook, Twitter, LinkedIn, Instagram, YouTube, and others
  • Familiarity with Google Analytics, as well as an ability to collect and interpret data, providing recommendations based on these insights
  • Familiarity with Google AdWords and Facebook Power Editor
  • Ability to work independently and stay curious in a fast-paced environment with frequent product releases
  • Bachelor's degree, preferably in Journalism, Marketing, Communications, or Public Relations
  • Experience working for an enterprise software company, especially in the Identity & Access Management industry
  • Experience working for a software company with numerous third-party integrations
Responsibilities
  • Define Okta's digital content management strategy and methodology for producing high quality video content for customers requiring help
  • Maintain inventory integrity by organizing and curating content in the most efficient manner possible
  • Produce or manage production of specialized video or other digital content
  • Work with content subject matter experts to ensure messaging & branding is consistent with company strategy
  • Conduct usage analysis to determine trends
  • Take initiative and ownership with focus on continuous improvement
  • Manage content localization plan and strategy
  • Publish and manage content on various digital enablement platforms, including YouTube
  • Define, curate, and execute the video content roadmap with the input of various stakeholders from across the company
  • Follow industry trends and advancements, and craft thought leadership articles and social posts to promote content
  • Analyze customer adoption and social media performance data - either via direct providers (e.g., Twitter, Facebook, etc.) or third-party dashboards - and offer recommendations on how to increase content adoption and interaction
  • Cross function role, working with Product, Support, Customer First teams to produce content
Okta provides online identity verification solutions.
Company Overview
Okta provides online identity verification solutions.