IT Engineer
Posted on 2/14/2023
San Francisco, CA, USA
Experience Level
Desired Skills
Customer Service
  • Complete Mac and macOS troubleshooting and problem-solving skills
  • Intermediate-to-expert understanding of identity and asset management solutions like AzureAD, Okta, Jamf, and Intune (we use several of these)
  • Experience with collaboration software like Google Workplace, Office 365, Slack, and the Atlassian suite
  • Hands-on experience implementing and managing AV and telecom systems such as Google Meet, Microsoft Teams, Crestron, and related technologies
  • The IT team supports Mac endpoints, their management tools, local network, and AV infrastructure. It is important that you are comfortable with all things Mac hardware and software troubleshooting. We support azero-trust security architecture and suite of SaaS applications. You should want to help scale our corporate helpdesk and take pride in friendly and diligent customer service
  • You might thrive in this role if you have:
  • OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity
  • At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology
Desired Qualifications
  • Experience with Windows or Linux, a solid grasp of Python, Bash, or Apple Script is a plus
  • Experience with solving problems within the TCP/IP stack, if you have worked with Meraki, Palo Alto, or Cisco Networks

51-200 employees

AI research and deployment company
Company Overview
OpenAI's mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI's mission is to ensure that artificial general intelligence (AGI)—by which they mean highly autonomous systems that outperform humans at most economically valuable work—benefits all of humanity.
  • Health insurance
  • Dental and vision insurance
  • Flexible spending account for healthcare and dependent care
  • Mental healthcare service
  • Fertility treatment coverage
  • 401(k) with generous matching
  • 20-week paid parental leave
  • Life insurance (complimentary)
  • AD&D insurance (complimentary)
  • Short-term/long-term disability insurance (complimentary)
  • Optional buy-up life insurance
  • Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)
  • Annual learning & development stipend
  • Regular team happy hours and outings
  • Daily catered lunch and dinner
  • Travel to domestic conferences
Company Core Values
  • Audacious - We make big bets and are unafraid to go against established norms.
  • Thoughtful - We thoroughly consider the consequences of our work and welcome heterogeneity of thought.
  • Unpretentious - We’re undeterred by the “boring work“ and not motivated to prove we have the best ideas.
  • Pragmatic & Impact-Driven - We’re a company of builders who care deeply about real-world implications and applications.
  • Collaborative - Many of our biggest advances grow out of work done across multiple teams.
  • Growth-oriented - We believe in the power of feedback and encourage a mindset of continuous learning and growth.