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Customer Success Manager
Posted on 11/29/2022
INACTIVE
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Requirements
  • Partnering with internal teams, including Sales, Product and Engineering, deliver the best customer experience to drive growth and retention
  • Activating and renewing our customer base, acting as the customer's main advocate within Deel
Responsibilities
  • Helping clients with onboarding, implementation and in charge of account management
  • You are customer obsessed and have significant experience building and nurturing customer relationships
  • You are a team player, and enjoy working on a diverse team
  • You are driven, think on your feet, and thrive in a fast-paced, challenging environment
  • You have the ability to clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members
  • You have high attention to detail and design an organized onboarding plan and schedule for clients
  • You have a record of meeting or exceeding customer renewal and retention goals in a high growth setting
  • You are fluent in French
Desired Qualifications
  • You have experience working with clients and team members from multiple countries and across multiple time zones
  • You have experience working on a remote team
  • You have experience working at a high growth start-up or scale up
  • Multilingual
Compliance & payroll platform