Data Analytics Business Analyst

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

The Data Analytics Business Analyst role supports Data and Analytics Portfolio Management to maximize the business outcomes from data and analytics investments. This position leads smaller scale projects that involves the design, analysis and reporting of moderately complex to complex data for Data and Analytics programs and products. Supports the active management of a business area by interpreting data and providing business insights. Works directly with product management and business stakeholders to align on, track and analyze meaningful value management measures. Develops strong partnerships in business, technology, and analytic areas.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

• Leads smaller scale projects that involve the analysis of moderately complex to complex modeling for the purpose of quantifying the performance of the business area and evaluating operational changes.  Uses technical expertise to provide business insights and recommendations to support business improvements. Reports findings to Senior Management.

• Interprets data and identifies relevant analyses; Monitors trends over time and provides actionable insights to determine actionable outcomes on a business area. Makes recommendations using technical experience, judgment, and precedents.

• Builds complex dashboards (using excel and/or Proprietary Software), scorecards and prepares reports for Senior Management

• Tracks, monitors, and analyzes business outcomes for assigned products and projects.

• Performs analyses and uses storytelling with data to share findings, recommendations, and influence outcomes

• Estabilshes ad maintains systems, reporting capabilities, templates and other resources critical to assigned product, project and associated value management process.

• Acts as a technical resource and regularly identifies opportunities to leverage new IT solutions in support of analytics and reporting objectives.

• Works independently, receiving minimal guidance; acts as a resource for colleagues with less experience by providing instruction, guidance, and advice.

• May actively partner with other analytical teams across the organization and/or participate in special projects.

• Responds to and fulfills ad hoc data requests.

May perform additional duties as assigned.

Reporting Relationship

Typically Director or above.

Skills, Knowledge & Abilities

• Solid knowledge of core functions of an insurance company and general insurance. 

• Solid technical knowledge of financial, economic and statistical practices, procedures and principles, which may include a specialty area of the business. 

• Financial (i.e. NPV, ROI) and Operational (i.e. KPI, OKR) reporting experience.

• Strong Microsoft Excel skills, including advanced formulas, macros, and pivot tables Strong Power Point skills, including storytelling with data.

• Solid analytical, critical thinking and problem solving skills to effectively resolve complex situations and issues.  Solid interpersonal, communication and presentation skills.  Effectively interacts with all levels of CNA’s internal and external business partners. 

• Solid project management, organization and planning skills with the ability to manage multiple projects effectively and lead teams.   

• Ability to solve issues with a sense of urgency; utilizes and manages the available resources to make informed decisions and achieve superior results. 

• Ability to creatively and effectively manage through ambiguous and challenging problems, leads through change and takes appropriate level of risk. 

• Solid knowledge of Microsoft Office Suite and other business-related software.

Education & Experience

• Bachelor's Degree in Business, Economics, Mathematics, Finance, Statistics, Psychology or related field.

• Typically a minimum of seven years of related work experience.

• Insurance industry experience preferred.

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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia,California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.  For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact[email protected].