Staff Registered Nurse
Posted on 3/20/2023
Experience Level
Desired Skills
  • Support clinicians by completing prior authorizations, reporting communicable diseases to the public health department, monitoring and addressing labs, performing chart audits, and providing post-visit patient support
  • Help deliver feedback to clinicians and clients in regards to clinical quality with recommended process improvements
  • Contribute to the development of a clinical quality platform including but not limited to collaborating on the innovation of quality objectives, metrics, and principles
  • Collaborate with the Product, Operations, and Medical Teams to help provide clinicians with the best in class care on industry-leading clinical guidelines, Webside Manner™, and telemedicine best practices
  • Assist clinicians who reach out to our Support team by answering questions, solving technical issues, and working with clients to solve clinician problems. In addition, you will identify trends and common issues affecting clinicians and propose long term solutions to mitigate problems
  • RN Qualities:
  • Relationship-oriented: foster trust while balancing the best interests of our clinicians, our clients and their patients, and the entire Wheel team
  • Quick learner: proactive self-starter that is excited to become an expert on both Wheel and the client, navigating rapidly evolving platforms and policies
  • Passionate about continuous quality improvement: comfortable with implementing the minimum viable clinical product, then iterating based on analysis of qualitative and quantitative data
  • Excellent communication skills: clear, respectful, and solution-focused communication
  • Leader: Consistently speaks up and provides useful input in group conversations + starts to help enable others to speak up
  • Qualifications
  • Active RN license (must have 35+ active state licensure)
  • 5+ years of RN experience
  • 2+ years telemedicine experience
  • 1+ years of quality/performance improvement experience
  • Experience developing and implementing processes
  • 1+ years Experience in a leadership role
  • Proficiency with common software applications and experience with multiple different EMR systems
  • Strong interpersonal skills and the ability to effectively communicate across the organization
  • Must have advanced computer skills including typing speed, email, internet research, downloading and uploading files, and working in multiple browser windows

201-500 employees

Clinician virtual care platform
  • Medical, vision, and dental insurance
  • Flexible PTO policy
  • $500 personal growth stipend
  • $500 home office stipend
  • Flexible WFH policy
  • Paid parental leave
Company Core Values
  • Empathy, everyday
  • Be trusted
  • Grit to grow
  • Further together
  • High velocity