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Staff Technical Program Manager, Insurance Platform
Posted on 2/26/2022
San Francisco, CA, USA
Experience Level
Desired Skills
  • Develop program structure and objectives, drive collaboration and alignment with all relevant stakeholders to ensure technical feasibility, and effectively drive end-to-end projects
  • Drive accountability and ownership in a fast-paced environment
  • Ensure strong collaboration within multiple parts of the organization and highlight competing priorities
  • Active role in aligning on staffing, priorities, and technical dependencies within Insurance and cross-functional teams in terms of quarterly planning and managing ongoing risk escalation/ mitigation, which could impact the success of the programs
  • To ensure accountability and timeline management, manage effective communications to leadership and across teams on critical decisions, status, and risks
  • Understand best practices, drive for process improvements, and find new operating ways, focusing on simplification and productivity
  • Provide visibility into key performance indicators, so leaders know risks and opportunities
  • Work closely with engineering leadership to define goals, strategy, and plan roadmap to steer engineering teams to achieve excellence in performance and cost optimizations
  • Manage a broad set of stakeholders, ongoing communication of the right content to the appropriate audience (technical and non-technical)
  • Provide visibility into performance and cost indicators, so leaders know risks and opportunities
  • Increase team productivity by identifying and removing obstacles and keeping processes lean
Desired Qualifications
  • BA/BS degree, 5-7 years of experience as a TPM, with 7-10 years of industry experience
  • Familiar with backend service development and service-oriented architecture. Understanding end-to-end service interaction and its impact on application performance
  • Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues
  • Demonstrate the ability to learn new technologies quickly with minimal lag time
  • Experience working in a highly cross-functional environment where communication with multiple groups is imperative
  • Demonstrate ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish line
  • Demonstrate excellent written and oral business communication and people skills, with the ability to influence stakeholders
  • Exhibit knowledge of Jira or other equivalent task management tooling
  • Prior experience in digital payments, insurance, and regulated products in tech, is a plus

501-1,000 employees

Online marketplace for people to list, discover, and book accommodations
Company Overview
Airbnb's mission is to create a world where anyone can belong anywhere and we are focused on creating an end-to-end travel platform that will handle every part of your trip. The company is building a worldwide timeshare marketplace.
  • Comprehensive health plans
  • Paid volunteer time
  • Healthy food and snacks
  • Generous parental and family leave
  • Learning and development
  • Annual travel and experiences credit
Company Values
  • Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere.
  • Be a Host: We’re caring, open, and encouraging to everyone we work with.
  • Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow.
  • Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality.