Account Manager

Account Manager, Diagnostic Sales

Location: Solon, OH | In-Office (5 days/week) | Travel 5–10%

About RSTI

Radiological Service Training Institute (RSTI), a PartsSource company, is the leading provider of diagnostic imaging training and the sale of diagnostic parts. RSTI offers over 60 courses annually across radiology, CT, ultrasound, PACS, and more. Our state-of-the-art facility provides hands-on training in real-world healthcare environments.

RSTI team members are deeply committed to our mission of Ensuring Healthcare is Always On®. Our culture is built on shared ownership, mutual respect, and a passion for solving complex customer challenges.

About the Job Opportunity

We are looking for a driven, high-energy sales professional to own and grow a book of business in a fast-paced, high-volume environment. This is a revenue-generating role where you will manage inbound demand, build pipeline, and close transactional sales that directly impact customer operations and healthcare delivery. If you thrive in an inside sales environment, enjoy winning business, and want clear line-of-sight to performance and earnings, this role is built for you.

This is a fast-paced, in-office sales environment where success is measured by your ability to move quickly, solve customer problems, and consistently deliver against quota. If you are competitive, resilient, and motivated by performance-based earnings, this is an opportunity to accelerate your sales career.

What You’ll Do

Revenue Growth & Account Expansion

• Generate new transactional parts sales within assigned accounts to meet revenue and margin targets
• Identify cross-sell and upsell opportunities based on customer equipment and service needs
• Manage pricing, proposals, and negotiations to close profitable business
• Execute consistent follow-up to drive pipeline conversion and growth

Customer Relationship Management

• Build and maintain strong relationships with clinical, HTM, and procurement stakeholders
• Serve as the primary point of contact for customer inquiries and requests
• Deliver consultative guidance on parts sourcing, availability, and alternatives
• Ensure high customer satisfaction and retention across assigned accounts

Operational Execution & Collaboration

• Partner cross-functionally with sourcing, purchasing, and operations teams onsite
• Ensure timely, accurate processing of quotes, orders, and documentation
• Monitor account performance and communicate insights to leadership
• Maintain accurate CRM data and activity tracking

Market Insight & Continuous Improvement

• Analyze customer trends, pricing, and competitive dynamics
• Gather market intelligence and share insights with internal stakeholders
• Identify opportunities to improve processes, responsiveness, and customer experience
• Participate in industry events and team meetings (5–10% travel)

What You’ll Bring

• Bachelor’s degree preferred
• 2–5+ years of B2B sales, account management, or healthcare-related experience
• Proven ability to meet or exceed revenue and retention goals
• Strong consultative selling, negotiation, and relationship management skills
• Experience working in a fast-paced, high-volume, in-office sales environment
• Proficiency with CRM systems and Microsoft Office tools
• Preferred: Knowledge of diagnostic imaging, medical parts sourcing, or healthcare supply chain

Who We Want to Meet

• Act Like an Owner: Demonstrates Accountability & Execution by consistently delivering on revenue goals and customer commitments
• Serve with Purpose: Builds trust through Customer Centric behaviors, ensuring customer needs drive every solution
• Adapt to Thrive: Applies Managing Ambiguity to prioritize effectively in a fast-paced, in-office environment
• Collaborate to Win: Uses Influence & Communication to partner cross-functionally and deliver seamless outcomes
• Challenge the Status Quo: Leverages Curiosity & Problem Solving to identify new opportunities and improve sales performance

About RSTI

Since 1985, RSTI has trained over 15,000 imaging professionals worldwide through high-quality, hands-on education. In 2023, RSTI became part of PartsSource, further expanding its impact across the healthcare ecosystem.

PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring an inclusive hiring experience for all candidates. Legal authorization to work in the U.S. is required.