Full-Time

Owned Strategy Implementation & Automation Senior Associate

JP Morgan Chase

JP Morgan Chase

10,001+ employees

Global financial services with diversified offerings

No salary listed

Columbus, OH, USA + 1 more

More locations: Wilmington, DE, USA

In Person

On-site in Wilmington, DE or Columbus, OH; no remote work.

Bachelor's

Category
Business & Strategy (1)
Required Skills
Agile
Segment
Tableau
Salesforce
Marketing

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Requirements
  • 4-year college degree, in Information Systems, Computer Science, Marketing or related-field.
  • 5+ years’ experience in digital operations and release governance, delivering campaigns/features from build through QA and production release with measurable improvements in speed-to-market and build quality.
  • Knowledge of Agile operating principles; experience operating in a sprint cycle.
  • Demonstrated experience driving workflow automation and building operational reporting/monitoring (e.g., automated dashboards, alerts, and KPI tracking) to improve speed-to-market and build quality.
  • Experience working in staged environments for both Development and QA.
  • Experience with related technologies, including Sapiens, Tableau, Adobe Experience Manager, Salesforce Marketing Cloud, Segment.
  • Demonstrated expertise in testing technologies for digital programs, including omni-channel access and customer experience, in addition to standard functional testing.
  • Ability to liaison between lines of business and development teams, translating strategic goals into technology solutions.
  • Experience working as a leader in a past paced environment, with strong skills in problem solving and prioritization.
  • Excellent communication skills and ability to collaborate effectively with cross-functional teams.
  • Team player with strong interpersonal skills, self-motivated, energetic, "can-do" attitude in a fast-moving environment.
Responsibilities
  • Lead intake, prioritization, and execution planning for owned media ad placements across chase.com and the Chase mobile app.
  • Partner with CCB LOB marketing teams and campaign managers to translate campaign objectives into clear requirements, timelines, and launch criteria.
  • Own end-to-end implementation of owned media placements, including assembly, targeting configuration, testing, and launch across marketing platforms.
  • Establish and continuously improve standardized workflows, playbooks, and controls that increase delivery predictability and reduce rework.
  • Partner with Product team to design and implement AI-driven workflow automation (e.g., intelligent routing, prioritization, and approval flows) to improve speed-to-market and reduce manual effort.
  • Define QA strategy, acceptance criteria, and release readiness gates to improve build quality.
  • Drive root-cause analysis of defects and launch issues; implement systemic fixes to improve first-pass quality.
  • Build and scale AI-powered monitoring and anomaly detection to proactively identify delivery, targeting, or performance issues.
  • Manage planned and unplanned changes, risks, issues, and dependencies to maintain delivery commitments.
  • Monitor post-launch health and ad serving performance; triage issues and coordinate resolution with product and technology partners.
  • Continuously evaluate emerging AI capabilities within the martech stack and pilot new use cases to improve delivery efficiency and effectiveness.
Desired Qualifications
  • Ability to lead and drive transformation including (1) defining new work processes and tools, (2) defining and implementing a transformation project plan and, (3) defining and implementing metrics to track transformation progress and corresponding improvements to value delivery speed and efficiency.
  • Experience using AI to drive automation in martech/ops environments (workflow orchestration, validation checks, release readiness automation).
  • Comprehensive knowledge of industry best practices in designing and implementing omni-channel journeys.
  • Experience building automated delivery dashboards and operational health monitoring/alerting.
  • Experience designing intake/prioritization models and capacity management for high-volume marketing delivery.

A global financial services firm offering investment banking, asset management, private equity, financial services, and consumer banking to individuals and institutions. It works by providing advisory, lending, trading, and financing services through a worldwide network, earning revenue from interest, fees, and trading commissions, and using its data and the JPMorgan Chase Institute to analyze economies. It stands apart from peers due to its size, full-range services across consumer and corporate markets, extensive market access, and in-house data-driven insights. Its goal is to deliver comprehensive financial products with integrity and growth while supporting clients and communities through data-backed analysis and targeted programs.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1959

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Simplify Jobs

Simplify's Take

What believers are saying

  • Reuters said May 21, 2026 AI tools boosted private banking gross sales 20%.
  • CNBC reported June 9, 2026 AI agents could let bankers serve 50% more clients.
  • JPMorgan led GM's $4.5 billion and Global AI's $441 million financings, deepening fee pools.

What critics are saying

  • Texas will cut 244 Plano jobs on August 21, 2026, signaling ongoing automation pressure.
  • CFPB still cites a $309 million Chase credit-card refund order, keeping conduct risk alive.
  • Trade-surveillance failures already cost $348.2 million; another controls lapse invites harsher enforcement.

What makes JP Morgan Chase unique

  • JPMorgan's 2026 AI rollout spans investment banking, private banking, and autonomous agents.
  • Kinexys and JPMD give JPMorgan rare bank-issued tokenization rails for institutional settlement.
  • Its $4.5 billion GM supplier finance syndicate shows unrivaled balance-sheet and distribution power.

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Benefits

Health Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-5%

2 year growth

-5%
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