Title: Research Analyst
Department:  SEO Scholars, High School
Location: New York
Reports to:  Assistant Director, Research & Evaluation (R&E)
FLSA Classification:  Full-Time/Non-Exempt
Compensation: $58,500 - $65,000

LOCATION/HOURS 

This is a full-time, hybrid position based out of our New York City office location. It is expected that some duties will be performed on-site, and some remotely, with the understanding that government and public health guidelines will help determine the extent to which it is safe to carry out in-person and onsite activities.

ABOUT SEO

We Propel Human Potential. SEO is an educational non-profit focused on improving outcomes for students that come from underserved and historically underrepresented backgrounds. For over 50 years, SEO has been an innovator in education, mentorship, and creating educational programs and opportunities that maximize the full potential of our students. We are on a mission to create an ecosystem of excellence for the students we serve!

ABOUT HIGH SCHOOL SCHOLARS

SEO Scholars is a free eight-year academic program that gets low-income public high school students to and through college–with a 90% college graduation rate. In high school, we offer intensive year-round academic preparation via a carefully-calibrated, rigorously-assessed course of supplemental education. Scholars also receive one-on-one mentorship, enrichment opportunities, SAT prep and strategy courses, tutoring, and individualized guidance through the college application and admissions process. (Learn more here: SEO Scholars)

POSITION OVERVIEW

As a Research Analyst working on the Research & Evaluation (R&E) team, you will monitor and evaluate program performance. You will work closely with the Programs Team, Operations team, Curriculum and Instruction (C&I) Team, as well as various internal stakeholders (e.g., Development, Marketing and Communications, etc.) to make sense of the data for program performance and outcomes to help tell SEO’s story of propelling human potential more effectively. You will leverage various data sources and analytical techniques to extract insights and connect the dots across SEO teams to support program evaluation and improvement through standard and one-off analyses.

You’ll also collaborate closely with the Data Manager (DM) and Assistant Director of R&E (AD of R&E) to identify and prioritize complex data and process-related challenges facing SEO: you’ll dynamically detect trends, identify risks, and visualize data to enable high operational efficiencies. You will help power the insights that drive data-driven decisions through business reporting and self-service analytics.

KEY RESPONSIBILITIES

Data Reporting & Analytics

• In collaboration with R&E and other teams, support the development of a logic model for the national program to drive program implementation and program effectiveness evaluations; identify research questions and conduct evaluations on specific academic and instructional design choices; make recommendations for immediate program enhancements as well as on future direction of program content and services based on results
• Work closely with R&E and other teams to streamline and elevate student data collection, analysis, and reporting for program evaluation and improvement; identify opportunities and tools to gather meaningful patterns and insights about SEO Scholars data
• Measure and track program performance and drive program evaluation cadences
• Provide analysis to support curriculum development and other academic program needs; map out next steps with stakeholders
• Generate and maintain efficient data collection tracking for R&E and C&I to support managers from Programs and sites with their data collection oversight
• Design research and data collection instruments in collaboration with the R&E and other key stakeholders; conduct literature reviews; identify research-validated instruments and items; design survey questions; support R&E with interviews, focus groups and observation data collection and analysis
• Respond to data requests and ad hoc analyses for internal and external stakeholders; collaborate with R&E and the Development team to respond to grant and donor reporting requests and deliverables
• Actively explore opportunities to acquire & integrate new data sources to expand breadth & depth of analysis
• Build and lead presentations to provide compelling stories about synthesized SEO Scholars data

Quantitative Data Management & Leadership

• Support the design and implementation of data models and database enhancements (including Brightspace, Domo and Salesforce), in collaboration with R&E and key stakeholders like Online Learning and the SEO Salesforce team
• Support the design, use and dissemination of reporting tools for various internal stakeholders (executives, senior leadership team, and stakeholders across the business) including reports and dashboards
• Establish processes for managing and responding to data requests and ad hoc analyses for internal and external stakeholders
• Support the development, maintenance and enhancement of data security and privacy policies and practices around the use of instructor and scholar data
• Support communication and workflows with external consultants to support R&E data analysis and management projects, as needed
• Manage key initiatives on a project basis, collaborate closely with cross-functional teams

Collaboration, Staff Development, and Training Content

• Work closely with C&I and Program teams to (1) identify needs for new analysis products or tools and serve as project manager for implementation and (2) support consistent and productive collaboration between instructional and programming staff, centering student data as a shared and accessible tool
• Own and deliver a data literacy curriculum to foster staff competency with manipulating data and extracting insights to drive decision making, including trainings for new staff and refreshers
• Facilitate data reviews and workshops to drive strategic decision-making based on program data and student outcomes
• Plan and facilitate other trainings for full time and part time staff and program participants, as needed

QUALIFICATIONS

• Bachelor’s degree required (quantitative research methods coursework strongly preferred)
• 3 or more years of professional work experience in a technical or analytic role
• Working experience assembling and manipulating large datasets, and conducting analyses using scripts (e.g. Stata, R, Python, SQL)
• Knowledge of relational databases and SQL queries (working experience preferred)
• Demonstrated experience managing projects with multiple stakeholders
• Comfortable using advanced Excel skills: e.g. complex formulas, pivot tables and graphs
• Familiarity with Brightspace or other Learning Management Systems and/or building reports in Salesforce
• Excellent written and verbal communication skills to clearly communicate technical concepts with multiple cross-regional and cross-functional stakeholders
• Demonstrated passion for educational equity and closing the opportunity gap for under-served students

COMPENSATION & BENEFITS  

SEO offers a competitive compensation package and comprehensive benefits plan, including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to consistently use a DEIB lens to put people first and foremost. 

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.  

SEO EEOC Policy

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from historically excluded and underrepresented communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.

Equal Employment Opportunity is not just the law, it is our commitment.

Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.

If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.