Controls System Facilities Program Manager

Job Description

Nordstrom Supply Chain (S.C) facilities plays a vital role in Supply Chain operations’ success in the distribution/fulfillment aspect of the business. Facilities is seeking for a proactive automation controls and technical support role for Distribution/Fulfilment Center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and robotic automation devices and programs.

Candidate (Control Systems Engineer) will work closely with Supply Chain facilities team, DC-FC Start up Team, and Safety in supporting MHE systems optimization and project implementation. Serves as SME for all S.C sites, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, DZC (dual zone controller), DMC (dual motor controller), ASibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.
Monitor MHE metrics and partner with S.C facilities/operations for system performance issues and provide analysis across all DC/FC's. In escalation events, act as first level escalation support for Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the network, based on business needs. The CSE will be responsible for DC-FC controls training and fully involved in the hiring process. Also, will lead in the development of Controls operating protocol, change management practices and policies.

Responsibilities include, but are not limited to;

• Regional support to all Supply Chain control systems techs/leads, by setting troubleshooting standard, manage controls related change management, coordinate with OEM on system troubleshooting and improvement.
• Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of Supply Chain DCFC buildings.
• Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, provide troubleshoot support remotely and/or locally all hardware or controls software systems for Supply Chain facilities buildings.
• Work closely with DC/FC facilities controls team, Operations, Ops IT, Supply Chain Engineering team, DC/FC Start up Team, Automation Software teams, OEM teams, and Safety in supporting MHE systems optimization and project implementation.
• Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.
• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all DC/FC's.
• Mentor, train, and set standard operating procedures for CSTs and/or CSLs for Supply Chain facilities buildings.
• Facilitate Failure/Root Cause Analysis, Incident Review processes and implement process improvements and/or measures to avoid future incidents.
• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.
• Partner with DC/FC Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects for Supply Chain facilities, under Engineering Services.
• Communicate technical issues and project timelines with Supply Chain facilities leadership, operations and the maintenance team. Explain production impacts.
• Assist with skill assessments for the Technical positions within S.C facilities teams.
• Handle flexible workload which may come from Engineering Services management and/or DC/FC operations.
• Provide weekly site controls reliability information to Engineering Services leadership team.
• Join weekly Engineering Services RCA call.
• Travel up to 40%

Basic Qualifications.

• Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering degree OR 5+ years of equivalent professional or military experience.
• Experience with electrical theory, Robotics, Controls components, automated equipment
• Knowledge on programming software such as RSLogix5000 studio, FT View, and other controls software platforms
• Knowledge of Robotics work cells and its control systems
• Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
• Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
• Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
• Knowledge or Warehouse Management System Software Concepts and messaging protocols
• Experience in interpreting, modifying, and developing mechanical and electrical drawings
• Experience identifying, maintaining, and utilizing SCADA systems and KPIs
• Excellent written, verbal and customer service skills.
• Ability to lead others in a technical role and interact with all levels of management.
• Experience with ASRS systems

Preferred Qualifications

• Systems controls design, logic and code writing, and programming experience.
• Systems integration experience.
• Experience supporting a wide range of different conveyors and sortation systems, including SDI, Dematic and Intelligrated/Honeywell.
• Proven history of remote technical phone support.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

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