Quant Operations Manager

At Hypothesis, an Elixirr company, we blend insights, design, and strategy to help important brands do amazing things. We work with the world’s most dynamic, admired, and disruptive companies to answer their high-stakes questions and help build the future. We are a nimble, forward-leaning, independent agency whose culture empowers amazing people to do their best work. We’re a collection of researchers, strategists, designers, and marketers who are also musicians, travelers, astrophysicists, rock climbers, and gamers, with two big things in common: we love a good challenge, and we believe our ideas get better when we work together.   

Job Summary

Base Camp, Hypothesis’ in-house quantitative operations department, is integral to the success of all quant research done across the company.

The Quant Operations Manager is responsible for ensuring best practices are followed on quantitative research projects at Hypothesis. This includes acting as an operational guide from project start to finish: managing project bidding, kick-offs, survey design, fielding, data processing, and occasionally analysis, while helping to manage project scope throughout. The role also involves identifying and evaluating new opportunities, developing and updating best practice guides and protocols, effectively rolling them out, and measuring their effectiveness.

Team Impact: 

• Review questionnaires for logic, research objectives, and respondent experience.
• Oversee key phases (link checking, field monitoring, data processing, timelines) and lead vendor kick off meetings.
• Contribute to kick off conversations, align on scope, and identify challenges and next steps.
• Manage vendors, including negotiating costs, setting expectations, and aligning on scope.
• Prepare data sets in Crunch.io for project teams.
• Maintain a library of resources, best practices, and templates for team training and use.

Client Impact:  

• Build quantitative expertise by working across a variety of methodologies, positioning yourself as a future client-facing quant research expert.
• Partner with Project teams to ensure client needs are met on time and within budget.

Business Impact:  

• Identify opportunities to improve project efficiency while maintaining quality.
• Provide cost and feasibility estimates for bids and recommend competitive pricing options that protect margin targets.
• Manage project scope and costs to protect margins.
• Contribute to company culture and champion the Hypothesis Way.

Requirements

• 3-5 years of direct market research experience at a market research agency, client company, or supplier side.
• Experience with a variety of methodologies within quantitative research.
• Strong sense of project scope management and leadership: be comfortable directing team members, managing to timelines, anticipating potential problems and identifying solutions.
• Strong attention-to-detail and inclination towards process efficiency.
• Willingness to learn and a curiosity about our business.
• Collaborative and enjoy working within a team.