Mailroom Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves

As the Mailroom Coordinator you will deliver Administration & Logistic support, enhancing the employee experience of our colleagues through our onsite services and business administration support.

• Delivery of key on- site administration services for all major IAG offices across AU & NZ

• Manage the associated third-party providers to deliver superior customer service through an improvement plan that delivers service on time and on budget.

• Build strong relationships with all stakeholders, respond to feedback, assist in the co-ordination and delivery of day to day running of office premises.

• Work with Property Projects & Demand team to input requirements into new workplace and operations models.

• Ensure prompt, accurate services which support our people in performing their job in a timely and efficient manner.

• Drive digital influence within all departments, providing the option of scanning all incoming mail/cheques to a digital mailbox and maximising the digital distribution of the maximum types of correspondence.

• Support other functions as appropriate (IE backfill of roles, systems support, invoicing etc)

• Assist the Curation Coordinators when required to ensure safe, clean and organised office, lobby and conference rooms

Required skills & experience:
 

• Well-developed interpersonal skills and ability to manage relationships with key stakeholders, including managing expectations (essential)

• Well-developed time management and project management skills, ability to meet deadlines and coordinate others to meet key milestones (essential)

• Previous experience in a corporate environment

• Strong Customer Service focus

• Strong computer literacy

• Evidence of problem solving skills – capacity to deal with ambiguity and solve complex problems effectively

• Strong communicator – Good presentation skills and possesses strong verbal & written communication skills; also an active listener
   
• Passion for quality – has an eye for detail to make sure the best delivery of services

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

What can you expect from us?

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number: ECREQ423765

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.