Full-Time
Operations Technician III
Pub Sec
CenturyLink
10,001+ employees
Global telecommunications and IT services provider
Compensation Overview
$76k - $101.3k/yr
Denver, CO, USA
In Person
 IT & Security (1) |
|---|
- Minimum of 5+ years’ experience with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross-connect systems and/or Ethernet, VPLS, IP, MPLS
- Possess security clearance and/or ability to obtain security clearance.
- Ability to relate technical issues to management and Government personnel, interfacing in a professional manner with management and customers.
- Flexibility with regard to work levels and shift accommodation is imperative
- Perform circuit and equipment/network restoration, recognize potential jeopardy conditions.
- Management of circuits (T1 - 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long-haul, metro and international optical networks.
- Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols.
- Analyze network troubles, assess performance data and develop design optimization plans accordingly
- Interface with fiber vendors, telecom providers and other entities on complex technical matters.
- Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions
- Review and interpret electric data processing (EDP) and as-built engineering documentation
- Coordinate and track return material authorization (RMA) requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms
- Analyze, test and repair Layer 2/3 network problems. Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Ability to test using standard protocols, as well as Iperf and Brix platforms
- Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience. Seven or more years applicable work experience
- Preferred Cisco CCIP, CCDP, CCNP certifications, Juniper or ALU data networking equivalent
- Strong working knowledge and experience on DWDM Layer 1, Metro Ethernet and IP communications (IPv4, IPv6, routing protocols)
- Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc)
- Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, provisioning databases and circuit activations
- Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred
- Prior experience with Transport platforms (i.e. Nortel, Cisco, Ciena, Lucent and Tellabs) and Data platforms (Cisco, Juniper, Adtran)
- Previous experience with Gov't networks and customers.
- Demonstrated leadership profile to manage customer networks, proactively track and escalate issues, engage resources to expedite service/network outages, professional interaction skills with customers and management
- Must be able to effectively manage multiple issues simultaneously through effective work prioritization.
- Demonstrated ability to make sound decisions and logical thinking when under pressure
- Demonstrated ability to train, coach and develop technical skill set of shift technicians
CenturyLink, now known as Lumen Technologies, provides telecommunications and IT services for businesses and government. It offers voice communications and network services such as VoIP, SIP Trunking, hosted VoIP, SD-WAN, MPLS, and IPVPN, along with cloud and IT solutions like Big Data as a Service, IoT, and cloud management across hybrid, private, and public clouds. It differentiates itself by offering a broad, integrated portfolio that combines traditional communications with modern network and cloud services at scale, backed by global data centers and infrastructure. Its goal is to help customers communicate, connect, and digitally transform through secure, scalable, and manageable network and cloud solutions.
Company Size
10,001+
Company Stage
IPO
Headquarters
Monroe, Louisiana
Founded
1930
Simplify's Take
What believers are saying
- Sold ILEC business in 20 states to Brightspeed for $7.5B in October 2023, focusing on enterprises.
- Divested EMEA operations to Colt for $1.8B in November 2023, streamlining core clients.
- Higher-margin security, cloud, IP, UC services generated $4.5B revenue in 2023.
What critics are saying
- Tycko & Zavareei lawsuit over Quantum Fiber 'Price for Life' false ads erodes trust now.
- 940 Mbps fiber speeds lag Verizon Fios 2.3 Gbps and AT&T 5 Gbps, losing SMB share.
- Legacy copper reliance forces FCC-mandated fiber migrations without rival scale by 2028.
What makes CenturyLink unique
- Lumen Platform integrates global fiber, edge cloud, and security for 4th Industrial Revolution apps.
- Quantum Fiber delivers high-speed fiber services to residents and SMBs via CenturyLink brand.
- 450,000 route miles fiber network supports enterprise high-performance networking worldwide.
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Benefits
Health Insurance
Life Insurance
Remote Work Options
Flexible Work Hours
Performance Bonus
Company News
EVERGREEN, Colo.--(BUSINESS WIRE)--1stWest Mergers and Acquisitions announced today that it has named Bryan Taylor as a new Managing Director. Bryan will focus on Telecom, Cloud Technology, Cybersecurity, IT Services, and AI, sectors where Bryan has 25 years of experience as an accomplished deal execution leader in buy and sell transactions.Previously, Bryan worked as a financial analyst for Century Telephone Enterprises (a.k.a. CenturyLink and Lumen). After an initial six years mastering the telecom sector, Bryan joined CenturyLink’s M&A team to facilitate carve-out acquisitions of access lines. Over 22 years on CenturyLink’s M&A team, Bryan participated in acquisitions and divestitures with more than $80 billion in deal value, during which Bryan led the transformative acquisitions of Qwest and Embarq. Moving into data centers and managed services, Bryan led the acquisition of Savvis
EVERGREEN, Colo.--(BUSINESS WIRE)--1stWest Mergers and Acquisitions announced today that it has named Derek Koecher as a new Senior Advisor. Derek will bring his decades of M&A expertise to help guide 1stWest M&A’s clients through complex carve-outs, buy and sell transactions, growth strategies, and negotiation of transaction compensation for founders and executive teams.With a distinguished background in leadership roles at Fortune 100 companies such as Verizon (NYSE:VZ) and CenturyLink, Derek has facilitated over $100 billion in deal value across a wide spectrum of transactions. His journey began as a risk manager for a startup wireless communications company, before he advanced to pivotal roles in international telecom. Among his accomplishments, Derek played a key role in raising the largest VC-backed deal in Latin America as well as transformative acquisitions, including the sale of CenturyLink data centers, carveouts in towers, SaaS providers, and cyber security. Derek's recent focus on AI, Language Model (LM), mobility, fiber, and SaaS springs from his deep-rooted understanding of media, technology, and telecom.“Derek is among the most sought-after advisors for transactions in the hottest M&A sectors today, from telecom and SaaS to AI,” said Ted Rieple, 1stWest M&A’s Managing Partner. “Derek brings a sterling reputation to our firm, earned from his decades of service to many of the most well-known corporations in North American
In 2017, Level 3 was acquired by CenturyLink, and in 2020, CenturyLink changed its name to Lumen.
CenturyLink is regularly expanding its Fiber Gigabit Internet network that can deliver Internet speeds up to 940 Mbps.
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