Solutions Engineer

About Speakeasy

Speakeasy’s mission is to help builders to build and innovate. We do this by providing a powerful suite of tools that enables every developer to easily create or consume any API or service. We envision a world where developers can rapidly turn any idea into reality.

APIs are fundamental to how software is built today. API producers want to offer APIs because they are an increasingly important way to reach customers. Companies like Stripe, Twilio, and Plaid are API-first because of this. Infrastructure companies like AWS and GCP drive huge increases in developer usage via APIs. Internally, APIs enable teams to scale efficiently.

For API producers however, offering an API that is easy to integrate with is far too difficult. Developers spend 70% of their time on activities other than building the API itself: writing endless docs and usage guides, troubleshooting failed API calls, setting up authentication, building self-service tooling for users — the list goes on. Every team has to reinvent the wheel today. Most can’t afford the time and resources to do so. The result is poor API developer experience, unhappy users, and low adoption.

Speakeasy enables every API developer to build world-class APIs that match the best in the industry. Using Speakeasy, developers can create idiomatic, rich SDKs in a range of languages — without needing to hire a whole team of engineers. Our SDKs reduce integration time from days or weeks to minutes. We also offer self-service auth, troubleshooting, and usage dashboards, saving producers months of dev time and providing API consumers with a delightful integration experience.

We were founded in 2021 and have already hit important revenue milestones. We have raised funding from top-notch VC and angel investors who share our huge vision, and have significant runway remaining.

About the role

Speakeasy is searching for a passionate Solutions Engineer (SE) to join our growing team! As a Solutions Engineer, you will play a critical role in bridging the gap between the technical power of our platform and the real-world needs of our customers. You’ll be a key player in the sales process, working closely with the sales team to translate customer challenges into successful solutions through Speakeasy’s innovative capabilities.

The problems you’ll solve

• Technical Expertise and Product Knowledge:

  • Develop a deep understanding of Speakeasy’s features, functionalities, and limitations.

  • Master the underlying technology and architecture of our solution, including OpenAPI.

  • Stay up-to-date on industry trends, competitor offerings, and advancements in Terraform and API development.

• Customer Engagement and Support:

  • Conduct in-depth discovery calls with potential customers to understand their specific requirements, pain points, evaluation criteria, and goals.

  • Deliver tailored product demonstrations that showcase Speakeasy’s value proposition and directly address customer needs.

  • Assist customers in evaluating Speakeasy’s suitability for their environment, including compatibility, scalability, and integration considerations.

  • Set up Proof of Concepts (PoCs) to demonstrate the product’s capabilities in a customer’s specific use case.

• Sales Enablement and Support:

  • Provide technical guidance and expertise to the Sales team throughout the sales process.

  • Contribute to the development of technical sections of sales proposals and contracts.

  • Deliver training sessions to customers on product usage, best practices, and troubleshooting techniques.

  • Assist with the initial implementation and onboarding of new customers.

• Internal Collaboration:

  • Provide valuable product feedback to the Product team based on customer interactions and market trends.

  • Work closely with other departments, such as Marketing, Sales, and Customer Success, to ensure a seamless customer experience.

Who we’re looking for

Our ideal candidate:

• You possess a Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

• You have a minimum of 2-3 years of experience in a technical sales role, ideally within the B2B SaaS or API development space.

• You have a strong understanding of OpenAPI and have designed, built or implemented SDKs.

• You are passionate about technology and enjoy explaining complex technical concepts to non-technical audiences.

• You are a confident and engaging communicator with excellent presentation skills.

• You are a team player who thrives in a collaborative environment.

• You are a self-starter with a strong work ethic and a proactive approach to problem-solving.

Benefits

• Generous equity

• Competitive pay

• 100% employer-covered medical, dental, and vision insurance

• 401(k) plan

• Unlimited PTO

• Quarterly off-sites in SF and London (and maybe other locations!)

• Work with a fun, collaborative, ambitious team

Excited to learn more? Get in touch with us at [email protected]. We look forward to hearing from you!