QA Manager

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

At FTSE Russell, LSEG’s Index Business, we are seeking a Senior QA Automation Manager to develop and execute a comprehensive QA strategy for applications with complex dependencies. The ideal candidate will lead efforts in automation and regression testing, focusing on applications that are SQL heavily and are supplemented by web technologies like Angular, Silverlight, and others.

This role requires a strategic thinker with hands-on experience in automation testing and a deep understanding of the nuances of systems with intricate interdependencies. Key Responsibilities:

Strategy & Leadership:

• Define and implement a QA strategy and framework for automated testing of applications with complex dependencies, particularly those involving stored procedures and various web technologies.
• Provide leadership and direction to a team of QA professionals, ensuring alignment with business goals and adherence to quality standards.
• • Develop, monitor, and report on key QA metrics and performance indicators.

Automation & Regression Testing:

• Design and establish an automation testing strategy, including tool selection, scripting, and integration into CI/CD pipelines.
• Develop a robust regression testing suite to ensure that new releases do not impact existing functionalities.
• Ensure automation coverage across applications, emphasizing stored procedures and web applications built with Angular, Silverlight, and other technologies

Technical Oversight:

• Drive the design, development, and maintenance of automation frameworks and testing infrastructure.
• Work closely with development teams to understand complex application dependencies, database interactions, and stored procedures.
• Collaborate with cross-functional teams to identify potential areas of risk and improve application quality through effective test coverage.

Process Improvement:

• Continuously evaluate and enhance QA processes to improve efficiency, reduce cycle times, and enhance overall product quality.
• Implement best practices for code reviews, testing protocols, and defect tracking to ensure high-quality deliverables.
• Foster a culture of continuous improvement and innovation within the QA team.

Collaboration & Communication:

• Work closely with product managers, developers, and other stakeholders to ensure alignment on quality objectives and deliverables.
• Communicate QA plans, progress, and issues effectively to both technical and non-technical audiences.
• Coordinate with project managers to ensure timely delivery of testing milestones and project goals.

Qualifications:

Education & Experience:

• 12+ years of experience in QA, with at least 3 years in a senior or managerial role.
• Solid experience on multiple test frameworks and tools - Selenium, Cucumber, t-SQLT, JUnit, TestNG and scripting languages (e.g., Python, JavaScript).
• Proven experience with applications that have significant dependencies on stored procedures and complex back-end systems.
• Strong experience of development and automating applications that are heavy on stored procedures on MS SQL Server
• Proficiency in testing web applications, particularly those built with Angular, Silverlight, or similar technologies.
• Experience with CI/CD pipelines and integrating automated tests within them – Jenkins, BitBucket required
• Familiarity with performance testing, security testing, and other non-functional testing approaches – JMeter, Apache Benchmark preferred
• Good experience of working on cloud technologies and services on AWS
• Strong practical experience in Flyway or Liquibase
• Strong understanding of modern technologies and adoption of advanced solutions on AI/ML for resolving automation problems is highly advantageous

Soft Skills:

• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills, with the ability to lead cross-functional teams.
• Ability to manage multiple priorities and adapt to a fast-paced, dynamic environment. Preferred Qualifications:
• Experience with cloud-based applications and testing in a cloud environment.
• Knowledge of additional programming languages or tools relevant to test automation.
• Certification in QA or Test Automation (e.g., ISTQB, CSTE) is a plus.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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