Full-Time

Global Forwarding Agent

Ocean Export

Confirmed live in the last 24 hours

C.H. Robinson

C.H. Robinson

10,001+ employees

Compensation Overview

$22.74 - $35.38Hourly

Junior

Eden Prairie, MN, USA

Category
Transportation & Distribution
Operations & Logistics
Required Skills
Customer Service
Requirements
  • High school degree or GED equivalent
  • Minimum of 1 year of Global Forwarding experience
Responsibilities
  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
  • Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
  • Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
  • Build great relationships with customers, responding timely and following up on issue resolution.
  • Provide reporting and documentation support to internal and external customers.
  • Participate in customer business reviews.
Desired Qualifications
  • Values a diverse and inclusive work environment
  • Proficient in Microsoft Office Suite of programs
  • Excellent communication, prioritization, and multi-tasking skills
  • Proven track record of strong customer service skills, interacting with customers and being client focused
  • Excellent follow up with customers and the network
  • Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
  • High level of attention to detail
  • Ability to work in a fast-paced and deadline-driven environment
  • Bachelor’s degree

Company Size

10,001+

Company Stage

IPO

Total Funding

N/A

Headquarters

Eden Prairie, Minnesota

Founded

1905

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased investment in AI-driven logistics enhances operational efficiency.
  • Partnership with TriumphPay streamlines payment processes and improves financial operations.
  • Sale of European Surface Transportation business allows focus on core markets.

What critics are saying

  • Increased competition from digital freight platforms like Uber Freight.
  • Sale of European business may reduce footprint and revenue in Europe.
  • Expansion into Southeast Asia exposes company to geopolitical risks.

What makes C.H. Robinson unique

  • C.H. Robinson ranks No. 2 on the Transport Topics Top 100 list.
  • The company launched AI-Leveraged Load-Matching Platform to improve carrier efficiency.
  • C.H. Robinson expanded its Southeast Asia presence with a new office in the Philippines.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Family Planning Benefits

Fertility Treatment Support

401(k) Company Match

401(k) Retirement Plan

Employee Stock Purchase Plan

Wellness Program

Company News

MarketBeat
Dec 17th, 2024
Lord Abbett & CO. LLC Invests $11.87 Million in C.H. Robinson Worldwide, Inc. (NASDAQ:CHRW)

Lord Abbett & CO. LLC invests $11.87 million in C.H. Robinson Worldwide, Inc. (NASDAQ:CHRW).

Timothy Sykes
Dec 12th, 2024
Will C.H. Robinson's Recent Moves Propel It to New Heights?

Recently, C.H. Robinson rolled out its cutting-edge logistics management service, C.H. Robinson Managed Solutions.

Transport Topics
Dec 12th, 2024
Trucking, Logistics Experience Another Strong Holiday Season

C.H. Robinson ranks No. 2 on the Transport Topics Top 100 list of the largest logistics companies in North America.

CCJ Digital
Dec 3rd, 2024
Uber Freight's new offering for brokers, a new logistics management solution and more

01:11 Third- and fourth-party logistics services provider C.H. Robinson has rolled out a new logistics management solution.

Lading Cargo
Oct 21st, 2024
TriumphPay Achieves Positive EBITDA Milestone Again

In June, TriumphPay partnered with the largest broker, C.H. Robinson (NASDAQ: CHRW), to utilize the TriumphPay Network.