For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why—despite the huge leaps we’ve taken in design and usability—does most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.
We’re a new type of business phone with a mission to help people communicate better and be more productive.
We’re backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we’re excited that our customers have rated us the #1 VoIP Provider on G2.
OpenPhone is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. And after earning over 20,000 happy customers and $56 million in funding in just four years, it’s safe to say we’re onto something big.
About the Role
We’re looking for someone passionate about empowering small businesses and who can help us expand from phone solutions to revolutionizing how businesses communicate.
As an early member of the Product Management team, you’ll play a key role in crafting the OpenPhone experience. You’ll work closely with the founders and in collaboration with our product, engineering, design, research, and go-to-market teams to develop and deliver new products, features, and enhancements.
Here are some things you’ll do:
- Evangelize the product and vision across our company and industry and obsess over delivering the value customers expect from our product
- Analyze customer feedback and data to help drive Product decisions
- Create product specs for customer-facing features and tasks related to our backlog that moves the needle for our customers and the business
- Streamline our product development process, manage product releases, and enhance product quality and efficiency
- Establish cross-functional partnerships with development teams, user research, marketing, and sales to drive organizational alignment around requirements, design, and process
- Whatever it takes to keep your team shipping and successful
About you:
- You have 1+ years of experience in product management in SaaS, and have helped ship products or features
- You are self-motivated, hungry to learn and work both fast and smart
- You have excellent written and verbal interpersonal skills
- You are analytically minded and love solving ambiguous problems
- You are organized and can manage multiple projects
- You have passion for revolutionizing the way small businesses communicate
- You are located remotely in a North American timezone
Join our team to revolutionize how small businesses communicate, help impact their success, and disrupt the $100B VoIP global market.
As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you’re looking for a place to do your life’s work, please get in touch. We’d love to hear from you.
And remember, there’s no such thing as a ’perfect’ candidate. We’re looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply for this role even if you don’t think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.