Operations Senior Lead

Job Title: Operations Senior Lead, AVP

Location: Bangalore, India

Role Description

Division Overview

• At Deutsche Bank Ivestment Banking (IB) Operations is part of the broader CB, IB and CRU Operations division and it provides the support and control infrastructure that enables the bank to develop and deliver financial products throughout the world. Within IB Ops, professionals are responsible for the management and execution of transactions in a manner which maximizes profitability and minimizes risk.
• Margin & Treasury Operations (MTO) comprises of two primary function- Collateral Management & Valuations (CMV and Treasury Operations. Treasury Operations includes Money Market Operations and Nostro Management.
• Nostro Management operations is responsible for providing a sound cash management capability to manage the movements of cash within DB which is critical for the bank to effectively manage its liquidity. We use the Global Cash Management System (GCMS) to capture contractual flows from various front and back office systems real-time to forecast timely funding requirements for Nostros / Central Banks based on settlement and follow up with the Traders / Desk, etc. as per requirement. The NM ops team in India supports the APAC, EMEA and Americas regions

Position Description

Scope of Role

• Directly responsible for managing the function
• Efficiently manages initiatives and prioritizes work load to ensure goals are met
• Develop and implements new processes/procedures to improve operational efficiency and reduce risk
• Collaborate across teams / functions / regions

Key Expectations

• Background Treasury or Liquidity Management.
• Strong organisational skills; ability to identify and prioritise multiple tasks based on criticality, impact and franchise importance.
• Exceptional communication skills – verbal, written and presentation.
• Independent problem solver who demonstrates accountability as well as execution capability.
• Ability to independently coordinate and manage work requirements across multiple business areas and functions.
• Ability to work in a fast-paced, highly regulated environment.
• Ability to connect with people as well as desire to learn process flows.
• Dedication to servicing a demanding internal and external client base.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

CORE RESPONSIBILITIES:

• The person will be providing oversight and governance for Nostro Management processes that typically have a high level of client servicing, monetary exposure, regulatory risk and reputational /financial loss due to transaction nature, which can impact client relationships.
• Responsible for day to day running of Nostro Management function globally and line management of 40+ team members.
• Re-engineering the current process to meet the changing needs of the business. Leading/contributing to various projects which are kicked off in the department to increase efficiency in the process.
• Responsible to ensure daily tasks are carried out effectively, efficiently and accurately protecting the Bank to any financial and Regulatory risks
• Responsible for Timely delivery of daily/Weekly /Monthly audit requests processing / customer query resolutions within provided Benchmark with the expected fashion.
• Complete and Confirm all the activity and escalation of outstanding trade queries as per processing queues
• Maintain the Quality and completeness as required by the business.
• Expected to monitor KPIs and KRIs of the process.
• Lead and contribute to Global initiatives that could be strategic and tactical in nature
• Should have detailed understating of Funding, reconciliations, settlements processes
• Strong operations management and project management skills are required.
• Ability to work independently and deliver results in a high-pressured environment.
• Ability to understand process risks and ensure timely reporting and escalation of critical risks & non-compliance with policies, standards, and limits.
• Ability to challenge the status quo and drive automation/process efficiency.
• Strong attention to detail and accuracy with an ability to notice discrepancies/issues.
• Strong verbal and written communication skills and effective interpersonal skills.
• Ability to ask probing questions to gather information and resolve issues and where appropriate, able to articulate own position and reach a consensus in the light of differing views.
• Close interaction with regional and global teams to ensure consistency in procedures and policy and to stay aware of organizational objectives
• Ensuring processes and procedures are complied with relevant legal and regulatory requirements
• Partner with the project team to develop requirements for system enhancements and assist with user acceptance testing.
• Participate in change the bank (CTB) initiatives of the team as well as domain-wide.
• Ability to mentor and coach team members

Key Expectation: This would be a night shift role

People Management

The behaviours provided below should be adopted by all Deutsche Bank employees in relation to their development and management of others.

• Supports the development of an environment where people management and development is the number one priority. Coaches direct reports and others in the organisation, as appropriate
• Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture
• Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution
• Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment
• Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance

Your skills and experience

12-15 years of experience in the financial services industry with strengths including the ability to manage multiple teams servicing across regions

• Background in Treasury or Liquidity Management.
• Proven track record of delivery – with clear evidence of Problem solving.
• Ability to present complex issues/ideas to all levels of management in a highly professional and understandable manner
• Experience with mentoring new staff to maintain continuity in key functions within the group’s mandate as well as building and maintaining partnerships with key stakeholders
• Build & maintain strong relationships with on-shore partners and Stakeholders.
• Strong organizational skills; ability to identify and prioritize multiple tasks based on criticality, impact and franchise importance.
• Knowledge of Tableau, Alteryx and other self-service analytical and data interpretation tools will be an advantage

Essential:

• Detailed knowledge of the front to back process in an investment banking environment with focus on Treasury.
• Proven ability to manage multiple product systems. Proven problem solving and troubleshooting skills

Desirable:

• Strong knowledge of Microsoft Office products

Proven Change Agent:

• Able to demonstrate delivery of a change initiative and challenges operating model – identify process improvements and work with both business and support partners to enhance effectiveness of control environment and improve accuracy of reporting

Education/ Qualifications

• Degree in Finance, Commerce or related field, or have a minimum of 12 years of work experience in a Banking/Finance environment.
• Experience working in a global, cross matrix reporting organization.
• Professional or Investment banking qualifications are not a must but will be looked upon favourably.

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.