Specialist

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Sales Enablement Specialist, this role will report to the Manager of Sales Effectiveness in support of the Sales Leadership and the National Sales team. S/he will contribute by supporting the National Sales Team in driving revenue by ensuring the Sales team is equipped with the content, resources, tools and training necessary to effectively sell FCT’s solutions. This will happen through the ability to liaise with Product Management, Marketing and other relevant stakeholders across FCT’s multiple lines of business. You will be a contributing team member of the Sales Effectiveness group, always looking for ways to progress the culture of sales.

HERE’S HOW YOU’LL CONTRIBUTE:

Strategic Planning

• Collaborate with leadership to define key performance indicators (KPIs) and success metrics for the sales organization.

• Develop and execute sales enablement initiatives to align with overall business goals.

• Create Sales Overall Performance Report and identify sales opportunities by analyzing KPIs and trends.

Content Strategy and Development

• Develop and implement a content strategy to support the sales cycle.

• Create sales presentations, and other relevant content that aligns with the market trends and product releases to support the sales team throughout the sales cycle.

• Collaborate with Marketing, Claims, Underwriting, and Product teams to ensure content is current, relevant and aligned with brand messaging.

Training and Development

• Design and deliver comprehensive sales training programs for both new hires and existing sales teams.

• Collaborate with subject matter experts to create and update sales content and training materials.

• Assess training needs, conduct gap analysis, and continuously improve training programs.

• Measure the effectiveness of the training programs.

• Develop and execute a comprehensive sales kickoff strategy including the creation of content for workshops and related activities to motivate and inspire the team for the year ahead.

Onboarding and Ramp-up

• Manage onboarding programs for new sales hires, facilitate a smooth integration into the Sales organization.

• Monitor and support new hires during their initial ramp-up period to maximize time-to-productivity.

Sales Process Optimization

• Implement, manage and maintain the Content Management System, the Learning Management System, and the Communication tools to increase sales process efficiency and improve productivity.

• Design initiatives to support adoption of these systems and track usage.

• Identify gaps and opportunities to streamline processes and drive improvements in deployment efficiency.

• Collaborate with sales and troubleshoot with vendors on a regular basis to ensure continuous improvement.

Cross-functional Collaboration

• Foster strong collaboration between Sales, Marketing, Product and other relevant departments.

• Act as a key liaison between sales and other teams to ensure seamless communication and alignment.

HERE’S WHAT YOU’LL BRING:

• 5 - 8 years of Sales Enablement or Product Marketing experience

• Bachelor’s degree in Business, Marketing, or related field, MBA is a plus.

• Previous B2B sales experience

• Strong understanding of sales methodologies, processes, and best practices

• Excellent communication, presentation, and interpersonal skills

• Analytical mindset with the ability to use data to drive decision-making.

• Demonstrated successes in implementing sales enablement technologies.

• Strategic thinker with the ability to translate business objectives into actionable plans.

• Initiative and resourcefulness to learning quickly and effectively on your own.

• Ability to collaborate well with people across different functions, geographies and levels.

• A positive attitude, high energy level, and initiative to thrive in a fast-paced, dynamic, entrepreneurial environment.

• Self-motivated, and balanced individual who brings ‘can do’ motivations to work every day.

• Ability to act as a change agent to champion change and innovation, someone who embraces change as we are constantly evolving and improving our sales process.

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.