Full-Time
Updated on 8/7/2026
AI-powered healthcare call center automation
$220k - $275k/yr
San Francisco, CA, USA + 1 more
More locations: New York, NY, USA
Hybrid
Hybrid work is required; the posting lists San Francisco and New York offices.
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Assort Health provides AI-powered call center automation for healthcare providers, handling scheduling, follow-ups, prescription refills, and eligibility checks to improve efficiency and patient experience. The AI assistant integrates into the provider’s workflow, processes calls and tasks in real time, coordinates with patients and clinicians, and uses continuous quality checks to ensure accuracy. It differentiates itself by optimizing patient mix and provider preferences, maintaining ongoing quality assurance, and integrating via open standards like HL7, FHIR, and CSV with tailored physician-focused deployments. Its goal is to reduce staffing pressure, raise call resolution rates, and deliver a more patient-centric experience by automating administrative work.
Company Size
201-500
Company Stage
Series C
Total Funding
$221.5M
Headquarters
San Francisco, California
Founded
2023
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Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Sabbatical Leave
Hybrid Work Options
Stock Options
Company Equity
401(k) Retirement Plan
401(k) Company Match
Performance Bonus
Profit Sharing
Employee Stock Purchase Plan
Relocation Assistance
Employee Referral Bonus
Student Loan Assistance
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Adoption Assistance
Childcare Support
Elder Care Support
Pet Insurance
Bereavement Leave
Professional Development Budget
Conference Attendance Budget
Training Programs
Tuition Reimbursement
Professional Certification Support
Mentorship Program
Wellness Program
Mental Health Support
Gym Membership
Commuter Benefits
Meal Benefits
Phone/Internet Stipend
Home Office Stipend
Legal Services
Employee Discounts
Company Social Events
Assort Health lands $120M to scale patient journey AI agents. The Series C, led by Menlo Ventures, pushed Assort to a $1.2 billion valuation and will support its expansion from voice AI into broader health system operations. By Eve Bender | June 25, 2026 | 11:40 AM Assort Health Co-Founders and Co-CEOs Jon Wang (L) and Jeffery Liu Photo: Assort Health Assort Health, a company offering AI agents for patient access and engagement, announced a $120 million Series C funding round led by Menlo Ventures at a valuation of $1.2 billion. The raise brings Assort's total funding to more than $222 million, according to the company's announcement. The financing moves the company into unicorn status and will help it expand from a voice AI patient access platform into an "agentic operating system" for the patient journey. Investors participating in the round included Lightspeed Venture Partners, Felicis, First Round Capital, Chemistry, Joe Montana, Tau Ventures and Quiet Capital. JP Sanday, partner at Menlo Ventures, will join Assort's board, and Matt Murphy, also a partner at Menlo Ventures, will serve as a board observer. Assort also announced its expansion into health system operations, including large community-based organizations and academic medical centers. John Muir Health is among the health systems partnering with the company for ambulatory operations, according to the announcement. WHAT IT DOES Assort offers AI agents that handle patient-facing and operational workflows across voice, text and web. The company touts that its platform is built on more than 190 million patient interactions and supports scheduling, intake forms, referrals, document processing, medication refills, real-time eligibility, lab requests and payments. Its platform now includes four products: Concierge, which handles inbound calls, triage, lab requests, medication refills, scheduling, insurance eligibility and intake; Activate, which conducts patient outreach to close referral loops, address care gaps, recover no-shows and resolve payments; Orchestrate, which runs operational work behind each visit and writes information back to the EHR; and Empower, an AI copilot for staff managing complex patient access needs. The products are connected by Patient Journey Memory, which the company describes as patient context that creates a continuous record across interactions. "Specialty care is a different discipline than most AI vendors realize, and that difficulty only compounds at large health systems. It's exactly what we built Synapse for," Jeffery Liu, co-founder and co-CEO of Assort Health, said in a statement. "Our proprietary model learns the patterns of specialty workflows and gets sharper with every deployment, and that's what lets us move past answering calls to automating the entire patient journey." MARKET SNAPSHOT In October, Assort Health garnered $76 million in Series B funding, bringing its total raise at the time to $102 million. The company previously secured $22 million in Series A funding in April 2025, after raising $3.5 million in seed funding in 2024. Other healthcare AI companies focused on administrative and operational work continue to draw investor and provider interest. In March, Amazon Web Services launched Amazon Connect Health, an agentic AI offering that integrates with providers' EHRs to perform administrative tasks such as patient verification, ambient documentation, appointment management, patient insights and medical coding. Other companies are also targeting patient access and call center workflows. In November, Tampa General Hospital tapped Hyro to introduce voice AI agents across patient access and call center operations. In January, Inova Health tapped Notable for AI agents supporting revenue cycle management, patient access workflows and referral management. Healthcare organizations are also directing more AI spending toward agentic tools. A Google Cloud report found 46% of healthcare executives said their organizations were allocating more than half of their future AI budgets to AI agents, while 44% said they were already adopting AI agents in production.
Assort Health has raised $120 million in Series C funding led by Menlo Ventures, valuing the company at $1.2 billion. The healthcare AI startup has now raised over $222 million in total. The company addresses administrative inefficiencies in healthcare, where providers spend nearly double on administrative tasks compared to patient care, costing an estimated $1.1 trillion annually. Assort Health's platform has evolved from voice AI scheduling to encompass appointment booking, intake forms, document processing, medication refills and payments. It has processed over 190 million patient interactions. The company's proprietary AI model, Synapse, analyses specialty workflows across its platform. Assort Health has achieved 20-fold revenue growth over the past 15 months. The funding will expand platform capabilities and partnerships with health systems including John Muir Health.
Assort Health, an AI startup founded by 29-year-olds Jon Wang and Jeff Liu, has raised $120 million in a Series C round led by Menlo Ventures, bringing its valuation to $1.2 billion. This marks the company's third funding round in 14 months, with total capital raised reaching $222 million. The San Francisco-based company, founded in 2023, has developed a voice chatbot that automates doctor appointment scheduling for medical practices. Around 15,000 physicians, primarily in speciality areas like orthopaedics and dermatology, now use the platform, which has handled 190 million patient interactions to date. Assort reports a 75% reduction in patient hold times and estimates annualised revenue above $30 million, representing a 20-fold increase over the past 15 months.
Assort Health has launched Activate, an AI-powered outbound patient engagement platform now deployed across over 1,000 providers. The system proactively contacts patients across multiple channels to schedule appointments, collect payments and address care gaps without increasing staff workload. Built on Assort's voice AI platform, which has processed over 150 million patient interactions, Activate uses "Patient Journey Memory" to maintain context across all patient touchpoints. Early results show 61% of flu shot appointments booked at Annapolis Internal Medicine, 64% referral conversion at SENTA Partners, and 89% payment collection at Twin Cities Orthopedics. The platform integrates with major EHR systems and handles specialty-specific requirements across 22 medical specialties. Assort serves over 5,000 providers and reports a 5% increase in appointment volume and 115% labour capacity improvement.
Assort health launches Activate, the most widely deployed AI patient outreach agent. Jeffery Liu May 5, 2026 See it in action. Watch Assort handle a real scheduling call in under 30 seconds. For years, the conversation around AI in healthcare has centered on one thing: answering the phone. And for good reason: inbound call volume has been crushing front office teams, and AI agents that handle scheduling, triage, and billing questions have made a real difference for the practices Assort Health Inc. work with. But as Assort Health Inc. partnered with hundreds of practices to reimagine patient access, a pattern kept emerging. The access problem doesn't begin and end with the calls that come in. There's an equally significant, and largely unaddressed, gap on the other side: the patients who never call at all. Patients with open referrals sitting unscheduled. Patients overdue for preventive care who haven't booked. No-shows who didn't rebook. Outstanding balances that go unresolved. These aren't edge cases. They represent real care gaps and meaningful revenue left on the table, every single day. Assort Health Inc. built Assort Activate to close that gap, and Assort Health Inc. is so excited to finally publicly unveil the product that's been driving so much added value for its customers. Here's what it does, why Assort Health Inc. built it the way Assort Health Inc. did, and why Assort Health Inc. believe the approach matters. Proactive patient access with Assort Activate. Assort Activate brings AI agents into patient outreach. Where Assort Concierge handles the patients reaching out to a practice, Activate reaches out to patients on the practice's behalf - proactively, conversationally, and at scale. In practice, that means: * Filling provider schedules by reaching out to patients who need appointments - care gap closures, patient reactivations, referral scheduling, and more * Rebooking no-shows and cancellations automatically, before empty slots go to waste * Resolving outstanding balances through proactive outreach campaigns that prompt patients to pay * Confirming upcoming appointments to reduce day-of no-shows without any staff effort This is more than automated patient appointment reminders. It's conversational AI that can complete the task: schedule the appointment, collect the payment, confirm the slot. It doesn't just nudge patients toward a link or remind them to call back and hope they follow through. It handles the full back and forth between your practice and the patient, and gets them to do things they otherwise may not do (like scheduling that referral that's been sitting open on their account). That difference matters because the patients Activate is reaching are the ones who weren't going to call on their own. Getting them to act requires more than a one-time automated text message. Different by design: built for true patient access transformation. There's no shortage of patient communication tools in the market. So the more important question isn't what Activate does - it's why its approach delivers meaningfully better outcomes than what already exists. The answer starts with the foundation Activate is built on. Activate runs on the same AI infrastructure and data layer powering Assort's inbound product: Assort Synapse, which is trained on 150M+ (and growing) patient interactions and 62K care protocols. The specialty-specific complexity already codified for its inbound agents is inherited by Activate from day one. That foundation is what makes Activate truly unique from other patient engagement solutions. Integrated Omni-Channel Outreach Most outbound solutions on the market today are built around SMS or email: one-directional messages that point patients toward a link or ask them to call into the office to take an action on their own. When that nudge gets ignored, the loop stays open. Activate takes a different approach: outreach leads with live outbound voice AI (a real, two-way conversation) and coordinates phone, SMS and email follow-up to close the loop. Patients are reached in the channel most likely to prompt a response, and the AI can complete the task in that conversation rather than deferring it. The difference shows up in the results. Its customers are already seeing early results with Activate: over 60% conversion on appointment scheduling campaigns, up to 90% conversion on rescheduling campaigns, and nearly 50% of payments collected within the first seven days of outreach. Those results aren't achievable with legacy patient engagement software or bulk messaging alone. One Platform Across the Full Patient Journey Most patient engagement solutions are limited in what they can support. They handle reminders or patient recall, but not the full range of outreach a practice needs. As a result, practices end up with patchwork of vendors, disconnected data, and outreach that doesn't know what the rest of the practice already knows about the patient. Activate covers the full patient journey (care gap scheduling, patient reactivation, rescheduling, referral scheduling, and payment resolution) all on the same AI foundation and patient data layer as inbound patient access. When a patient is reached by Activate, the AI agent has the full context of their relationship with the practice. And when that patient calls in, Concierge has the full context of the outbound interaction. That connected experience works the other way too: a patient calling in at a high-intent moment can trigger Activate to follow up on related care needs, recommending a mammography, closing an open referral, or prompting a rescheduled appointment, all while the patient is already engaged. One platform. One source of truth. Better outreach. Built for Real Complexity, Not Just Simple Reminders Reminder-based outbound has a ceiling. For low-complexity nudges like appointment confirmations and balance notifications, it gets the job done. But it breaks down fast when specialty-specific logic is required. Activate handles the outbound workflows that previously required a human: multi-step referral scheduling, complex rescheduling logic, payment resolution conversations. It can navigate specialty-specific nuances because that logic is already embedded in the platform, validated at scale on the inbound side. Activate inherits it, and applies it to every outbound interaction. Proactive outreach in action: real results from real practices. The proof is already in the field. At Annapolis Internal Medicine, 61% of annual flu shot appointments were booked through agentic AI outreach, proactively reaching patients who otherwise may not have scheduled on their own. At SENTA Partners, an ENT practice where referral volume is high and conversion has historically been a challenge, Activate achieved a 64% referral scheduling conversion rate through proactive outreach campaigns. Boston Bone & Joint Institute needed to close the office due to severe weather. Using Activate, they were able to proactively reschedule 53% of the appointments without manual effort from their team. Its partners over at Twin Cities Orthopedics saw 47% of patients pay outstanding balances within 7 days following Activate payment outreach campaigns. These aren't isolated wins. They're evidence that proactive, conversational AI outreach works across use cases, specialties, and patient populations - and that the outcomes are repeatable at scale. "What's unique about it is that patients can schedule within that call, so now it's a much more seamless experience. It's really about convenience for the patient, convenience for the practice." Dr. Titus Abraham, Managing Partner at Annapolis Internal Medicine The next era of patient access starts now. Assort Activate is expanding what's possible for healthcare practices. Patient access is no longer dependent on who calls and when. As teams rely on Activate to handle more of the outreach workload, they can redirect their energy toward the interactions and tasks where human presence genuinely matters. That's not just efficiency, it's a better experience for patients and staff alike. The vision is straightforward: one AI layer that manages the full arc of patient communication - inbound, outbound, and beyond. Activate is the next step toward that reality. And the momentum Assort Health Inc. is seeing from customers and the market makes Assort Health Inc. more confident than ever that the timing is right. If your team is losing patients between touchpoints, or leaving revenue on the table because no one had time to make the call, Assort Health Inc. built Activate for exactly that. See how it works. Jeffery Liu. Jon wang.