Account Manager

About Us

At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network, solid reputation, industry expertise, and a relentless can-do attitude.

With an expansive infrastructure network spanning Western Canada and North Dakota, we deliver essential solutions where they are needed most. Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste, recycling materials such as metals, water, and oil, and reclaiming contaminated land to reduce environmental footprints.

SECURE is committed to innovation, helping our customers lower costs, reduce greenhouse gas (GHG) emissions, and exceed their business, safety, and environmental goals. We go beyond expectations — mitigating risks, reducing financial obligations, and maximizing value for our clients.

Join SECURE and be part of a team that steps up to make a meaningful difference in the industries we serve and the world we share.

Your Opportunity at SECURE

As our Account Manager, you’ll support the day-to-day customer service, field operations, and business development activities for the Specialty Chemicals business line. This is a great opportunity to start your career in the energy and chemical industry, learning from experienced professionals while contributing to customer support and operational success.

This role is based out of Whitecourt, Alberta

The Team

You’ll join a collaborative and supportive team that values learning, innovation, and customer satisfaction. We work together to deliver solutions that help our clients operate safely and efficiently, while continuously improving how we do business. 

Work Environment

This is a full-time position supporting the surrounding area of Whitecourt, AB. Field visits and local travel will be required.

A Day in The Life

• Develop strategies for maximizing the account’s profitability while creating, implementing, and managing an account plan in conjunction with the business plan.
• Maintaining inventory levels, ordering and delivering products to site as required
• Sources business opportunities
• Continually assess customer service levels to ensure clients receive the highest level of service.
• Meets with customers/potential customers to execute sales personally to develop, foster, and nurture strong client relationships through ongoing contact and follow-up.
• Institutes programs to identify potential customers and ability to make cold sales calls.
• Proactively determines current and future customer needs.
• Continually learning new information and developing new strategies
• Providing weekly updates to the sales, operations and technical departments about customer activity, plans and future business.
• Use of basic lab equipment to test and qualify products to be used in field programs.
• Community relations

Skills, Experience & Qualifications

• A High School diploma or General Education Diploma is required; additional post-secondary education is considered an asset.
• Experience in oilfield operations is considered an asset.
• Previous Chemical Sales experience is considered an asset.
• A valid driver’s license and ability to travel to sites as needed.
• Adherence to all Occupational Health and Safety standards
• Excellent verbal and written communication skills, and the ability to prepare technical reports.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Self-motivated and the ability to work both independently and as part of a team.
• Excellent analytical problem-solving skills and negotiation skills
• Confident, highly motivated and determined with a good business sense and professional manner.
• Knowledge of production processes practiced in Canada is an asset.
• Detail-oriented and demonstrated interpersonal, time management and organizational skills.

Effective communication and customer service skills

What's in it for you

At SECURE, we focus on opportunities for growth and improvement; for our employees, our customers, our partners, and the communities we operate in. We are an energetic team, driven by the needs of our customers, and we care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a competitive compensation package that recognizes employee contributions and performance.

In addition to rewarding job opportunities, we offer:

• Competitive industry wages and compensation programs which include:
• Employer-paid benefits: health, dental & more
• Health Care Spending Account
• Employee Wellness Programs
• Employee Savings Plan
• Career progression
• A competitive employee referral program
• Industry-leading safety standards
• Community investment initiatives (Our Stories)

We believe our team’s strength comes from our diversity.

Every SECURE employee has the right to feel safe and welcome. We pride ourselves on being a respectful workplace where all employees have equal access to opportunity and support.

We are a trusted partner. We extend those same efforts outside of the organization through our respectful engagement with our diverse base of stakeholders in the communities in which we operate.

Applicants are not assessed on the grounds of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, or physical handicap. Our operations span across Canada and the United States, and we actively seek out a wide range of applicants for both field operations and office roles.