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Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Global Incentive Compensation (GIC) team at Salesforce is a global leader for sales compensation in the technology industry. We lead the sales compensation for all Salesforce end to end - from designing the sales compensation plan to enable the company’s go-to-market strategy to administering the payment so that our sales teams get paid on time.

The GIC Analytics team’s charter is to leverage data to help GIC make better decisions and run smoothly. We are seeking a highly motivated and experienced Analytics leader to lead our Decision Analytics team and play a critical role in the design, implementation, and analysis of our sales compensation programs. This individual will be responsible for using data to support sales compensation decisions, ensuring our compensation plans are competitive, effective, and aligned with business strategies.


Responsibilities

Sales Compensation Strategy & Optimization:

• Partner with Sales Compensation Design, Sales Leadership, Finance, and Human Resources to develop and model innovative compensation plans and incentive structures aligned with business objectives and market trends.
• Conduct rigorous analysis of existing compensation plans, identifying areas for improvement and recommending data-backed adjustments to optimize performance and effectiveness.
• Partner with sister teams to proactively manage sales compensation costs, ensuring alignment with targets and overall financial goals.
• Stay abreast of industry standard processes and emerging trends in sales compensation design and administration.

Team Leadership & Development:

• Provide inspirational leadership and direction to the team, fostering a culture of collaboration, innovation, and high performance.
• Define and champion the team’s vision, strategy, and roadmap, ensuring alignment with the broader organization and company objectives.
• Recruit, develop, and mentor a team of skilled analysts, providing opportunities for growth and professional development.
• Design and evolve the team structure to effectively support the evolving needs of the business, adapting to changes in sales strategy, go-to-market models, and organizational growth.

Data Analysis & Insights:

• Analyze sales compensation data to identify trends, outliers, and areas for improvement.
• Conduct ad-hoc analysis to address specific business questions related to sales compensation.
• Leverage advanced analytical techniques to analyze sales compensation data, uncovering key trends, identifying performance outliers, and generating actionable insights.
• Develop dashboards and reports in partnership with sister teams to track critical compensation metrics (e.g., attainment, payouts, incentive effectiveness), providing access to key collaborators.
• Conduct in-depth ad-hoc analysis to address specific business questions related to sales compensation, providing data-driven recommendations to inform strategic decision-making.
• Proactively identify and analyze potential risks and opportunities related to sales compensation, providing insights to mitigate risks and capitalize on opportunities.

Process Optimization & Automation:

• Continuously evaluate and find opportunities to streamline and automate sales compensation processes, using data and technology to improve efficiency, accuracy, and scalability in partnership with sister teams.
• Champion the adoption of new tools and technologies to enhance data management, reporting, and analysis capabilities.
• Collaborate with other relevant teams to implement and integrate systems that support efficient and accurate compensation administration.

Communication & Collaboration:

• Effectively communicate complex data and analysis to diverse audiences, including senior leadership, sales management, and individual contributors, tailoring communication style and content to ensure clarity and understanding.
• Build strong cross-functional relationships with key collaborators across the organization, including Sales, Finance, Human Resources/Employee Success, and IT/Business Technology, fostering collaboration and alignment on compensation initiatives.
• Partner closely with the GIC Design team and other relevant teams at Salesforce to understand their needs and ensure alignment between compensation programs and overall sales strategy.
• Define and implement robust processes to achieve operational excellence in all areas of sales compensation analytics, including project management and reporting.
• Actively give to the development and enhancement of data & analytics competency across GIC, sharing best practices and promoting a data-driven culture.

Minimum Qualifications

• Education: Bachelor’s degree in Finance, Economics, Statistics, Mathematics or a related quantitative field.
• Experience: 10+ years of dynamic experience in data & analytics, with a focus on sales compensation analysis, sales excellence, or a related business field.
• Technical Skills:
  • Expert-level proficiency in Excel/Google Sheets and data visualization tools (e.g., Tableau, Power BI).
  • Strong SQL skills (or other equivalent query languages) with demonstrated experience querying and manipulating large datasets.
  • Shown ability to apply statistical analysis and modeling techniques to solve business problems.
• Leadership & Communication:
  • Exceptional communication and presentation skills, with the ability to effectively convey complex information to both technical and non-technical audiences.
  • Shown ability to build strong relationships and collaborate effectively with cross-functional teams.
• Project Management & Problem-Solving:
  • Strong project management skills, with the ability to handle multiple projects and deadlines effectively.
  • Excellent analytical and problem-solving skills, with a demonstrated ability to identify and resolve complex issues.
  • Data modeling experience, with a deep understanding of data structures and relationships.

Preferred Qualifications

• Master’s degree in a relevant field (e.g., MBA, MS in Analytics).
• Extensive experience with sales compensation analytics.
• Familiarity with CRM systems and compensation systems.
• In-depth knowledge of sales performance management methodologies and standard processes.
• Demonstrated ability to lead and develop high-performing analytical teams.

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Salesforce does not accept unsolicited headhunter and agency resumes.Salesforce will not pay any third-party agency or company that does not have a signed agreement withSalesforce.

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.