Quality Data Engineer

Overview

Who we are

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

This position is based out of Toyota Motor North America Headquarters in Plano, TX.

Who we’re looking for

Toyota’s Customer Quality Services (CQS) Department is looking for a passionate and highly-motivated Quality Data Engineer.

The primary responsibility of this role is to support Early Detection-Early Resolution (EDER) through digital transformation initiatives, and to lead and/or support department and cross-function hoshin & kaizen projects. The Product Engineer will be responsible for communicating honestly and objectively with TMNA management and Japan staff, TMC/TTC, TL1 manufacturing plants & suppliers, field organization members, department and divisional affiliates/associates, and external representatives in improving overall product quality.

Reporting to Performance & Operations Manager, the person in this role will support the department's objective to maximize the overall product quality, customer satisfaction, brand loyalty, and repeat purchase of Toyota/ Lexus vehicles.  

What you’ll be doing

• Support beginning-to-end development of EDER process improvement strategies for the North American Customer Quality services (CQS) department
• Grasp new technologies and vehicle data sources and develop strategies to leverage them within the department
• Develop, maintain, and enhance data solutions, tools, virtual reports using Alteryx, Power Platform (Power BI, Power Apps, Power Automate)
• Utilize engineering analysis/ problem solving to determine root cause
• Create and maintain KPIs and visual reporting used to track department performance
• Provide ad hoc data analysis and reporting to support product investigations as well business planning
• Lead/Support projects related to Hoshin development, system development, and department planning
• Support cross-functional special projects, as assigned

What you bring

• Bachelor's degree (or higher) in Engineering, Automotive Technology, Computer Science or equivalent experience
• Experience using statistical analysis to identify and demonstrate trends within large and diverse datasets
• Experience developing databases using ETL (Extract, Transform, and Load) solutions
• Experience developing and implementing reports and dashboards in Power BI (preferred) or Tableau
• Experience developing solutions using “low-code” tools such as SharePoint, PowerApps, UI Path, and Alteryx
• Ability to handle multiple projects simultaneously, define goals, create timelines, and provide status reporting
• Ability to effectively communicate with all levels in the company by providing accurate and concise Information
• Ability to be diplomatic, build trust, and gain consensus when working with large diverse groups

Added bonus if you have

• TBP Completion through panel
• Professional experience working in a quality department/organization (i.e. Quality Assurance, Quality Control, or Quality
• Project Management Institute (PMI) or Project Management Professional (PMP) certification

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable) 

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected].