Practice Manager

What You'll Do

• Lead, inspire and develop a team of Modern Workplace and Azure professionals, providing guidance, mentorship, and performance feedback 
• Drive hiring initiatives, including identifying staffing needs, attracting top talent, conducting interviews, and onboarding new team members. 
• Oversee the practice's P&L, budget, forecasted revenue targets, and track financial performance against goals, to meet profitability goals and cost-effectiveness.  
• Manage capacity planning, resource allocation, and project staffing to meet client demands and optimizeutilization. 
• Develop sales enablement strategies in line with organizational go-to-market for your practice. 
• Collaborate with the Sales Team to identify and pursue new business opportunities, lead presales meetings on large opportunities, and contribute to proposal development. 
• Drive resolution for issues and risks with active project execution, sales pipeline, capacity and forecast. 
• Stay ahead of industry trends, technologies, and best practices, and incorporate them into the practice to maintain a competitive edge.  
• Inspire your team of technologists to promote your practice through blogging and community engagement. 
• Maintain a strong Microsoft presence through active participation in community speaking engagements, blog posting, Social Media presence and events. 

What You'll Need

• Over 10 years of experience in the IT industry, with a focus on M365 and Azure. 
• Strong B2B communication skills and experience engaging external customers. 
• Demonstrated track record of managing and leading high-performing teams. 
• Strong business acumen and experience managing P&L. 
• Strategic mindset with a focus on driving business growth and profitability. 
• Experience developing and executing go-to-market plans to drive business expansion. 
• Proven experience cultivating strong, long-lasting relationships with clients by understanding their business objectives, challenges, and technology needs. 
• Ability to collaborate effectively with cross-functional teams and build strong client relationships. 
• Deep understanding of Microsoft Modern Workplace and Azure technologies, tools, and best practices. 

What Will Set You Apart

• Proven technical expertise in Microsoft Modern Workplace (M365, Intune, Teams, Copilot) and Azure technologies (Governance, Cost Management/FinOps, Infrastructure as Code with Terraform). 
• Established network within Microsoft (field sellers, product teams) and other strategic alliances. 
• Track record developing internal IP (playbooks, tools, accelerator frameworks) that drive repeatable success. 
• Bachelor's degree in Computer Science, Engineering, or a related field