Full-Time
Job Not Found
Lonestar Electric Supply
Electrical products and project services
No salary listed
Houston, TX, USA
In Person
May occasionally travel to customer locations or project sites as business needs require.
Associate's
Category
 Sales & Account Management (1) |
|---|
Required Skills
CRM
Customer Service
Requirements
- Two or more years of experience supporting sales, customer accounts, project coordination, estimating, construction administration, or related operational functions.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- A customer-focused mindset with a commitment to providing exceptional service.
- Strong attention to detail and the ability to consistently follow through on commitments.
- Ability to work independently while collaborating effectively across multiple departments.
- Proficiency with Microsoft Office Suite and customer relationship management or project management software.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Ability to maintain professionalism and confidentiality in all interactions.
- Ability to remain in a stationary position 50% of the time.
- Ability to operate a computer and office productivity machinery, including a calculator, copy machine, and computer printer.
- Ability to occasionally travel to customer locations or project sites as business needs require.
Responsibilities
- Coordinate daily activities supporting assigned strategic customer accounts.
- Maintain visibility into active opportunities, proposals, project status, customer commitments, and account priorities.
- Organize and maintain customer information, documentation, and account activity within company systems.
- Monitor customer activity and ensure commitments remain on schedule.
- Support account planning initiatives and long-term customer development strategies.
- Coordinate quotation requests with estimating and engineering teams.
- Track proposals from initial request through award or closeout.
- Ensure specifications, drawings, pricing, and supporting documentation are complete and accurate.
- Monitor bid schedules, customer deadlines, and proposal submissions.
- Maintain accurate opportunity pipelines, customer relationship management records, and reporting.
- Respond to customer inquiries in a timely and professional manner.
- Draft customer correspondence, proposals, and follow-up communications.
- Schedule customer meetings and coordinate appointments.
- Maintain detailed records of customer conversations, commitments, and action items.
- Coordinate the transition of awarded projects into production and installation.
- Communicate customer requirements and project expectations to internal departments.
- Monitor project progress and proactively identify potential issues before they impact customers.
- Coordinate communication between customers and internal teams throughout the project lifecycle.
- Assist with change requests, project updates, and customer communications.
- Collaborate with estimating, engineering, production, purchasing, scheduling, accounting, and installation teams to support successful project execution.
- Maintain visibility into project milestones, outstanding commitments, and follow-up activities.
- Resolve routine issues through cross-functional collaboration and escalate complex concerns to the Account Development Manager.
- Identify opportunities to improve organization, communication, and operational efficiency.
- Support continuous improvement initiatives throughout the sales and project lifecycle.
Desired Qualifications
- An Associate degree is preferred; equivalent combinations of education and experience will be considered.
- Experience within construction, architectural products, building materials, millwork, specialty contracting, manufacturing, or related industries is preferred.
Lonestar Electric Supply is a wholesale electrical distributor serving commercial, industrial, and residential contractors. It supplies electrical equipment, lighting, gear, tools, and related products through a regional distribution network. Added services include estimating, logistics, project support, engineering resources, and equipment solutions. Lonestar serves business customers whose projects require more than storefront retail, coordinating quotations, submittals, staged delivery, technical guidance, logistics, material availability, and project support for electrical contractors and construction teams.
Company Size
N/A
Company Stage
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Total Funding
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Headquarters
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Founded
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