Full-Time
Job Not Found
Updated on 8/9/2026
Lonestar Electric Supply
No salary listed
Houston, TX, USA
In Person
May occasionally travel to customer locations or project sites as business needs require.
Associate's
Category
 Sales & Account Management (1) |
|---|
Required Skills
CRM
Customer Service
Requirements
- Two or more years of experience supporting sales, customer accounts, project coordination, estimating, construction administration, or related operational functions.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- A customer-focused mindset with a commitment to providing exceptional service.
- Strong attention to detail and the ability to consistently follow through on commitments.
- Ability to work independently while collaborating effectively across multiple departments.
- Proficiency with Microsoft Office Suite and customer relationship management or project management software.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Ability to maintain professionalism and confidentiality in all interactions.
- Ability to remain in a stationary position 50% of the time.
- Ability to operate a computer and office productivity machinery, including a calculator, copy machine, and computer printer.
- Ability to occasionally travel to customer locations or project sites as business needs require.
Responsibilities
- Coordinate daily activities supporting assigned strategic customer accounts.
- Maintain visibility into active opportunities, proposals, project status, customer commitments, and account priorities.
- Organize and maintain customer information, documentation, and account activity within company systems.
- Monitor customer activity and ensure commitments remain on schedule.
- Support account planning initiatives and long-term customer development strategies.
- Coordinate quotation requests with estimating and engineering teams.
- Track proposals from initial request through award or closeout.
- Ensure specifications, drawings, pricing, and supporting documentation are complete and accurate.
- Monitor bid schedules, customer deadlines, and proposal submissions.
- Maintain accurate opportunity pipelines, customer relationship management records, and reporting.
- Respond to customer inquiries in a timely and professional manner.
- Draft customer correspondence, proposals, and follow-up communications.
- Schedule customer meetings and coordinate appointments.
- Maintain detailed records of customer conversations, commitments, and action items.
- Coordinate the transition of awarded projects into production and installation.
- Communicate customer requirements and project expectations to internal departments.
- Monitor project progress and proactively identify potential issues before they impact customers.
- Coordinate communication between customers and internal teams throughout the project lifecycle.
- Assist with change requests, project updates, and customer communications.
- Collaborate with estimating, engineering, production, purchasing, scheduling, accounting, and installation teams to support successful project execution.
- Maintain visibility into project milestones, outstanding commitments, and follow-up activities.
- Resolve routine issues through cross-functional collaboration and escalate complex concerns to the Account Development Manager.
- Identify opportunities to improve organization, communication, and operational efficiency.
- Support continuous improvement initiatives throughout the sales and project lifecycle.
Desired Qualifications
- An Associate degree is preferred; equivalent combinations of education and experience will be considered.
- Experience within construction, architectural products, building materials, millwork, specialty contracting, manufacturing, or related industries is preferred.