Director – Maintenance Training

Description

• Manage and develop Standard Operating Procedures (SOP) for Depot Training Supervisor (DTS) Program.
• Develop working relationships and network with management from 32 depots/shops, Chief Maintenance Office (CMO) support groups, and vendor training managers and trainers.
• On-board and develop Depot Training Supervisors. Support depots by scheduling DTS support coverage.
• Prepare periodic reports to monitor DTS time and attendance, performance, and overtime budget.

• Manage and develop "Standard Operating Procedures" (SOP) for Probationary Program.
• Update probationary employee program guidelines.
• Communicate probationary employee evaluation process to depot management.
• Create and monitor reports showing how much training time is spent with probationary employees.
• Audit probationary employee reviews and observations.

• Coordinate with New Bus group to offer input on amount and type of classes based on varying information.
• Review proposed training plans to ensure it meets with NYCT needs; submit requested changes as needed.
• Obtain and review training material, slides, and handouts.
• Track bus contract training budget, generate Training Plan spreadsheet based off contract price agreement.
• Communicate the training availability and description of courses available to the depots, Depot Training Supervisors, and CMO support groups.
• Create Tableau reports to track depot utilization of vendor training.
• Track the delivery of new bus fleets (delivery and locations).
• Manage a yearly schedule of all vendor training being held provided.
• Monitor and reconcile contract remaining training funds to maximize funds available availability in contract.
• Audit Reconcile all vendor training invoices to verify that charges match price schedule.

• Ability to coordinate all phases of planning, scheduling, budgets, contracts, invoicing, and audits.
• Knowledge of DOB / MTA Bus policies and procedures.
• Knowledge of training techniques, and curriculum, and personnel development.
• Advanced working knowledge of PC applications and Enterprise systems (i.e., Excel, Word, Spear, Visio, Tableau and PeopleSoft ELM) with ability to generate spreadsheets and analyze data.
• Effective project management and strategic planning skills with ability to align strategies with business needs and operational issues.
• Effective problem solving and decision-making skills with the ability to identify and resolve related issues and prevent future occurrences.
• Ability to be self-motivated and have the ability to motivate, train, network, and influence others.
• Ability to coordinate multiple tasks and responsibilities.
• Experience in human capital development, work prioritization, and overtime distribution.
• Knowledge of NYCT maintenance procedures and policies
• Strong communication, interpersonal and analytical skills