Full-Time
Regional Operations Manager
East
Posted on 4/3/2024
Mobile app for ordering state lottery tickets
Mid
Cambridge, MA, USA
- Willingness to travel and be available as needed, including nights and weekends
- Ability to identify areas of improvement and execute action plans
- Ability to think critically under pressure and address unforeseen issues or circumstances in real time
- Demonstrated experience developing and improving operational processes
- Technical proficiency and ability to perform technical troubleshooting
- Ability to function independently and own strategic projects
- Experience in hiring, managing, and developing individuals and people leaders
- Familiarity with federal, state, and local employment law
- Experience overseeing a workplace adhering to OSHA regulations
- Clear and professional communication skills
- Actively manage large teams of employees across multiple states
- Develop and deliver new hire training and facilitate ongoing learning and development for staff
- Lead new market launches and own strategic plans for scalable growth
- Establish production KPIs and conduct quality assessments
- Manage relationships with external stakeholders
- Establish and maintain best practices and standard operating procedures
- Evaluate performance and efficiency and implement improvements
- Set team and individual level goals and provide coaching and mentorship
- Partner across functions for strategic projects and initiatives
Jackpocket, as the first licensed third-party platform in the U.S. for securely ordering official state lottery tickets, fosters a culture of regulatory compliance and cutting-edge service delivery. The company not only enhances convenience through its mobile app by offering features like result checking and automatic win alerts but also demonstrates leadership by managing over $300 million in lottery prizes, including record-setting mobile gaming wins. This pioneering approach in a regulated field makes it a standout workplace for those interested in technology and innovation within the gaming industry.
Company Stage
M&A
Total Funding
$199.2M
Headquarters
New York, New York
Founded
2013
6 month growth
↑ 5%1 year growth
↑ 20%2 year growth
↑ 46%Benefits
Competitive salaries
401(k) Matching
Stock options
Health insurance coverage up to 100%
Career growth & promotion from within
Commuter benefits
Citi Bike membership
Discounted gym membership
Flexible work schedule
Stocked kitchen & catered lunches
Cold brew & more on tap