Senior Director

Major League Baseball (MLB) is seeking a dynamic Senior Director, Corporate Infrastructure to join its IT Infrastructure team. This pivotal role is responsible for overseeing enterprise infrastructure, SaaS applications, and related technologies critical to MLB's diverse business operations. As a key leader within the IT team, you will provide strategic leadership in managing and developing both on-premise and cloud-based infrastructures, ensuring the highest levels of performance, availability, and security.

 Responsibilities  

• Provide strategic leadership in the management and development of the Corporate infrastructure, servers, server-based applications, cloud-based applications, SaaS, database maintenance, storage backups and recovery.
• Proactively ensure the highest levels of systems and infrastructure availability. Monitor and test application performance for potential issues, identify possible solutions, and work to implement those fixes.
• Lead and develop the IT operations and SaaS management teams with the ability to manage and administer on-prem and cloud hosted infrastructure and applications.
• Lead Information Management initiatives for design, documentation, implementation, integration, and configuration of new or revised hardware, software, policies, and procedures to enhance and support defined business requirements.
• Collaborate closely with the head of IT Security and their team to understand and implement cyber related improvements via application tools and hardware.
• Collaborate and partner with leaders and business stakeholders to align infrastructure and operations initiatives with overall business strategy.
• Implement enterprise-wide disaster recovery and business continuity solutions to minimize operational risks.
• Ensure compliance with industry regulations and standards, including data privacy and security requirements.
• Continuously evaluate and implement new technologies to improve efficiency, scalability, and performance of IT systems.
• Develop and manage the infrastructure and operations budget, optimizing resource allocation and cost management.

Qualifications

• Ability to be part of an on-call rotation (24x7x365).
• Requires 5+ years of managing a team of System Engineers, Technical Leads or related
• Requires 8+ years of experience in Windows systems engineering/architecture
• Experience with Cloud hosting, computing and storage solutions (GCP, AWS, Azure etc.)
• Experience with a patching application or Software distribution systems.
• Capable of presenting complex technical information to non-technical audiences.
• Ability to respond quickly, competently, and patiently. Individual must be able to gather information, evaluate options and offer working solutions.

 Software/Hardware

• Candidate should have vast knowledge of industry standard software and hardware including:
• Powershell Scripting
• Experience using modules for: O365, Exchange, Active Directory, AzureAD to create, update and manage objects via PowerShell
• Other scripting experience is a plus
• AD / Azure AD:
• Experience with hybrid environments - AD connect, syncing on-prem AD with AzureAD
• Experience working with MFA via conditional access policies
• SSO - Experience setting up / troubleshooting SAML in Azure, Google Auth and Okta
• Office 365 / Exchange - Ability to troubleshoot and handle level 3 tickets
• SaaS Management – Google Workspace, Microsoft, OneDrive, Box, Slack, Asana
• Operating Systems - Windows Server 2019, Windows Server 2016, Windows 10/11
• Other – Nutanix, VMWare ESX, GCP, Azure, Pure Storage

Per the NYC pay transparency law, the hiring range for this position is $240,000 - $275,000.

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. 

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

Major League Baseball is proud to be an equal opportunity workplace.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Are you ready to Step Up to the Plate? Apply below!

If you are interested in joining our team and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at: accommodations@mlb.com