Full-Time

Customer Success Manager

Account Manager

Confirmed live in the last 24 hours

ReliaQuest

ReliaQuest

1,001-5,000 employees

Cybersecurity platform for threat detection and response

No salary listed

Junior

Tampa, FL, USA

Category
Customer Success
Sales & Account Management
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
Connection
Connection
Connection
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Requirements
  • Completed Bachelor's degree or higher education.
  • At least one year of account management experience or related.
  • Proficient with MS Word, Excel, PowerPoint, and OneNote.
  • Exceptional organization skills and ability to prioritize.
  • Strong emotional intelligence and ability to work effectively with others.
  • Effective communication skills, including the ability to provide constructive feedback and have difficult conversations with external and internal teams.
  • Possess the skills necessary to be flexible, agile, and adaptable while navigating through changes and/or adjustments with customers.
  • Strong problem-solving skills and ability to identify unique solutions to complex problems.
  • Desire to be immersed in an ever changing, fast paced industry and willingness to learn the level of technical acumen necessary for effective external and internal communication.
  • Ability to demonstrate good attitude, energy, and effort.
Responsibilities
  • Serve as the main point of contact for internal and external teams, ensuring that the client relationship develops and evolves as business needs change.
  • Become a subject matter expert on assigned clients, their organization, reporting structure, and initiatives to help drive results.
  • Develop and implement effective communication strategies needed to lead successful conversations with senior executives and key stakeholders globally.
  • Prepare and facilitate in-depth presentations to senior executives, demonstrating progress and return on their investments with RQ.
  • Tailor messaging to different audiences, ensuring clear and effective communication from the C-suite to the more technical teams.
  • Create and manage detailed project schedules that include deliverables, processes, and contingencies for each team to execute on.
  • Clearly define and communicate roles and responsibilities to all internal and external team members involved in the customer’s journey to security confidence.
  • Direct internal teams using standard departmental policies, processes, and documentation guidelines for successful roadmap delivery.
  • Capture client reporting needs and work with internal teams to compile meaningful metrics and data.
  • Identify and recommend opportunities for service expansion based on your understanding of the RQ solution and the customer’s needs.
  • Responsible for executing 110% contract renewal and upsell of services.
Desired Qualifications
  • Experience with ticketing systems (JIRA, SNOW, etc.) or CRM tools.

ReliaQuest provides a cybersecurity platform called GreyMatter that helps security teams quickly detect, contain, and respond to threats. The platform allows organizations to use their existing technology without needing to centralize data or standardize their tools, which enhances visibility and automation in security operations. What sets ReliaQuest apart from its competitors is its focus on optionality and modularity, allowing customers to tailor the platform to their specific needs. The goal of ReliaQuest is to make security accessible and effective for enterprises, ensuring they can protect their assets and respond to threats efficiently.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$1.1B

Headquarters

Tampa, Florida

Founded

2007

Simplify Jobs

Simplify's Take

What believers are saying

  • ReliaQuest raised $500M, boosting its valuation to $3.4 billion.
  • Annual Recurring Revenue has grown over 4x since 2020, surpassing $300 million.
  • The company is expanding internationally, supported by significant funding and growth.

What critics are saying

  • Emerging AI-driven cybersecurity firms could erode ReliaQuest's market share.
  • Rapid technological advancements may outpace ReliaQuest's integration capabilities.
  • International expansion may strain operational capabilities and service quality.

What makes ReliaQuest unique

  • ReliaQuest's GreyMatter integrates with over 200 cybersecurity tools, enhancing threat detection.
  • The company uses Agentic AI to automate processes, reducing threat response times.
  • GreyMatter's Detection Validation offers continuous breach and attack simulations for security validation.

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Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

2%

2 year growth

2%
ReliaQuest
Apr 11th, 2025
Powering Choice for SecOps: EXPONENT 2025

At EXPONENT, ReliaQuest also unveiled the latest advancements in GreyMatter Detect, showing how enhanced detection capabilities and customizable workflows are helping security teams respond faster and more effectively to evolving threats.

Dutch IT Leaders
Apr 2nd, 2025
ReliaQuest raises $500M for AI security

ReliaQuest, a leader in AI-driven cybersecurity, has raised $500 million. The company's GreyMatter platform integrates with over 200 cybersecurity tools, enhancing visibility and AI-driven automation. This funding follows significant growth, with annual recurring revenue surpassing $300 million and a growth rate of over 30% per year. The investment aims to improve security outcomes for CISOs globally, leveraging Agentic AI to automate processes and reduce threat response times to under five minutes.

PR Newswire
Mar 31st, 2025
EQT leads funding round exceeding USD 500 million in ReliaQuest, a leader in AI-powered security operations

/PRNewswire/ -- EQT is pleased to announce that the EQT Growth fund ("EQT"), as well as existing investors KKR and FTV Capital, have led a growth funding round...

Stock Titan
Mar 31st, 2025
ReliaQuest Secures $500M at $3.4B Valuation

ReliaQuest has raised over $500 million in a funding round led by EQT, with participation from KKR and FTV Capital, bringing its valuation to $3.4 billion. Since KKR's 2020 investment, ReliaQuest's Annual Recurring Revenue has grown more than 4x, surpassing $300 million. The company's GreyMatter platform integrates with over 200 cybersecurity tools, enabling threat investigations 20 times faster and with 30% greater accuracy. ReliaQuest is growing at over 30% year-over-year and is profitable.

Check Website Safety
Mar 31st, 2025
ReliaQuest Raises More Than$ 500 Million in Funding at a Valuation of$ 3.4 Billion

TAMPA, Fla. &amp, NEW YORK, March 31, 2025 - - ReliaQuest, a leader in AI-powered security operations, today announced a new funding round of more than$ 500 million led by EQT, KKR and FTV Capital, with participation from other existing investors Ten Eleven Ventures and Finback Investment Partners.