Full-Time

Principal Consultant

Commerce & Digital

Updated on 1/13/2025

Wunderman Thompson

Wunderman Thompson

5,001-10,000 employees

Creative agency and consultancy for brands

Consulting
Consumer Goods
Entertainment

Senior, Expert

London, UK

This is a hybrid position.

Category
Management Consulting
Consulting
Required Skills
Agile
Management
Requirements
  • Extensive experience in management or consultancy roles within the e-Commerce domain.
  • In-depth specialist sector knowledge in at least 1-2 areas, ideally including retail, FMCG/CPG, B2B, or automotive.
  • Proven leadership skills with the ability to effectively lead and motivate cross-functional teams.
  • Exceptional relationship-building and networking skills, with a knack for building rapport with senior stakeholders.
  • Strong understanding of digital ecosystems and technologies, including e-commerce platforms, CMS, PIM, and agile software delivery methodologies.
  • Advanced problem-solving skills, with the ability to analyse complex business problems, think laterally, and develop creative solutions.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and concisely to both technical and non-technical audiences.
  • Passion for client success and a commitment to exceeding expectations.
  • Willingness to travel to client sites within the UK and potentially within the EU.
Responsibilities
  • Operate at C-suite level to engage and lead clients through complex transformational change across truly omni-channel ecosystems.
  • Tackle the biggest transformational business questions that lead our clients to global success across experience, technology and organisational change.
  • Lead cross-functional engagements, serving as the primary point of contact for senior client stakeholders across a number of our largest clients.
  • Build and nurture strong, trusted relationships with clients, understanding their business challenges and objectives.
  • Proactively identify and pursue opportunities to expand existing client relationships and generate new business.
  • Lead, mentor, and coach the more junior consultants, fostering a collaborative and high-performing environment.
  • Inspire and empower team members to take ownership, develop their skills, and reach their full potential.
  • Promote knowledge sharing and best practices across the team and wider organization.
  • Leverage your expertise in eCommerce and specialist sector knowledge (e.g., retail, FMCG/CPG, B2B, automotive) to provide strategic guidance and solutions to clients.
  • Confident communicator who can articulately ask questions and actively listen to get to the core of the client problem.
  • Being comfortable with ‘grey’, bringing clarity to ambiguous situations and utilising your advanced problem-solving capability to analyse complex business problems and independently overcome obstacles quickly.
  • A lateral thinker who is able to step back to assess the client and ask from a broader perspective.
  • Conduct thorough business analysis, identifying pain points, opportunities, and areas for improvement.
  • A deep understanding of technologies that form a part of digital ecosystems, such as eCommerce platforms, CMS, PIM etc. as well as software delivery methodology including agile.
  • Develop and present compelling proposals, roadmaps, and presentations that clearly articulate value propositions and solutions.
  • Support the delivery function with business insights to help keep the business & team focussed on outcomes.
  • Proactively identify and implement process improvements to enhance team efficiency, output quality, and client satisfaction.
  • Stay abreast of industry trends, emerging technologies, and best practices, incorporating relevant learnings into your work.
  • Contribute to the development and refinement of internal methodologies, frameworks, and tools.

Wunderman Thompson operates at the intersection of creativity, consultancy, and technology to help brands grow. The company provides a range of services including creative advertising campaigns and brand strategies, as well as consultancy that utilizes data and insights for business transformation. One notable product is WaterLight, which generates electrical power from salt water, reflecting their focus on practical solutions. Unlike many competitors, Wunderman Thompson integrates creativity with data and technology, allowing them to deliver effective and award-winning campaigns. Their goal is to drive growth for a diverse clientele, from global corporations to non-profits.

Company Stage

M&A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1958

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven personalization enhances targeted client engagement in marketing campaigns.
  • Voice commerce offers new opportunities for e-commerce consultancy services.
  • Sustainability in digital advertising aligns with their socially responsible projects.

What critics are saying

  • High turnover of key personnel may disrupt client relationships and project continuity.
  • Rebranding to VML could lead to brand identity confusion among clients.
  • Departure of senior leaders to competitors may result in loss of strategic direction.

What makes Wunderman Thompson unique

  • Wunderman Thompson combines creativity, data, and technology for impactful marketing solutions.
  • They developed the world's first adaptive deodorant for the disability community.
  • Their WaterLight technology converts salt water into electrical power, showcasing innovation.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation