Service Specialist Records

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Provide records creation, circulation, storage, tracking, transfer and retention services as defined or outlined in EPIQ’s service agreement with client.

Essential Job Responsibilities

• Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database

• Prepare inactive files for offsite storage or digitization, performing file culling activities as requested

• Perform regular inventory of files stored at client facilities, or offsite storage vendors

• Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment

• Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content

• Prepare reports related to the activity of the Records Department

• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries

Qualifications & Requirements

• High School Diploma or GED

• 1 year file, records, imaging/scanning experience

• Familiarity with IRM, iManage Records Manager, Autonomy Records Manager (DM or similar Records Management Systems)

• Strong verbal and written communication skills

• Detail oriented and attention to detail and accuracy

• Good organization skills with ability to manage multiple tasks

• Ability to life or move 40 lbs. or greater

• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is 18.19 to 23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.