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Deal Operations Specialist
Confirmed live in the last 24 hours
Experience Level
Desired Skills
  • 3+ years of experience in a revenue operations, deal desk analyst, order management analyst or related sales operations functions
  • Highly collaborative, and “customer first” mentality
  • Prior experience with Salesforce (certifications are a plus)
  • Skilled with Excel, including pivot tables
  • An understanding of K-12 school district procurement processes, and the ability to navigate and progress long, complex sales cycles
  • Prior experience with complex, cross-functional pricing & proposal execution across sales, legal, and finance; ability to analyze and recommend licensing structures and contract terms
  • Clear and thoughtful communicator with exceptional critical thinking skills, and unafraid to voice a point of view
  • Self-motivated and innovative, with the ability to lead internal stakeholders by influence if needed
  • Strong interpersonal, verbal and written communication and presentation skills
  • Able to thrive within a high growth, dynamic environment
  • Develop and implement scalable operations to increase contract velocity and efficiency
  • Partner with cross-functional teams including Finance, Operations, CX, Product, Engineering and Data Science to mitigate risk for non-standard deal structures
  • Help establish and ensure adherence to our pricing, quoting, and contracting processes and policies
  • Serve as the point of contact and subject matter expert on deal constructs, special pricing, operations, and revenue policies for ad hoc troubleshooting of deal issues and sales escalations
  • Support the creation of and adherence to Sales, Finance, and CX processes, especially salesforce fidelity, closed-won processing
  • Report out on Deal progress and key performance indicators (eg customized T&C or Data terms)
  • Enable the Sales Team to close deals efficiently
  • Manage RFPs, including creating scalable processes
  • Manage grant applications
  • Proactive procurement discovery and support for Sales and Finance in navigating district procurement processes
  • Salesforce Infrastructure and Administration
  • Design, implement, and maintain salesforce infrastructure and data across the organization in alignment with each function's goal-driven requirements
  • Manage Salesforce contractors
  • Maintain internal SLAs around Salesforce usage
  • Build out dashboards and reporting and workflows for teams
  • Ensure tight integration between other data system and Salesforce (eg Churn Zero)
ABL Schools

11-50 employees

School operations software