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Associate – Care Team Operations
IN
Confirmed live in the last 24 hours
Locations
Spokane, WA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Excel/Numbers/Sheets
Requirements
  • A resume and/or LinkedIn profile
  • A short cover letter, please!
Responsibilities
  • Support administrative and operational functions of a care team, as an acting member of that care team and liaison to hub team
  • Serve as a representative of Cityblock to members, other health care organizations, practices, insurance partners, and other partners in ensuring that our members have the care and assistance they need to thrive
  • At the direction of the Care Team Lead, work closely with team members to coordinate care as a team on behalf of members
  • Weekly tasks could include:
  • Coordinate home health, insurance, vendors, and other social service assistance services for our members
  • Connect with insurance, other providers, and other organizations to request and deliver appropriate medical services and records for members
  • Support team meetings with note-taking and follow-ups on all commitments
  • Coordinate & communicate team calendar
  • Use our analytical platforms to generate and communicate weekly reporting & planning to Care Team Leads
  • Over time, learn to analyze reports and help team to plan and learn from data
  • Use member benefits platforms to organize medicaid support and enrollment
  • Manage logistics (rooms, food, planning) for case conferences, development sessions, meetings and team outings
  • You are organized, resilient, and love to learn and improve every day
  • You enjoy and are proficient using excel and other technologies to help organize information
  • You have a passion for serving others and in particular the needs of underserved communities
  • You enjoy true collaboration and teamwork
  • You are comfortable communicating constantly and clearly with a diverse group of team members
  • You are committed to delivering excellence in your professional interactions and communications
  • You are a strong problem solver and critical thinker
Cityblock Health

201-500 employees

Tech-driven healthcare provider
Company Overview
Cityblock's mission is to improve the health of underserved communities by creating solutions that are designed specifically for Medicaid and lower-income Medicare beneficiaries. The company delivers better care to where it’s needed most, investing upstream in highly personalized, prevention-oriented health and social care to ultimately drive down costs and improve outcomes.
Benefits
  • Comprehensive health, dental, & vision coverage
  • 12 weeks parental leave
  • 401(k)
  • 20 days vacation
  • Company retreats & events
Company Core Values
  • Put members first
  • Aim for understanding
  • Be all in