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Licensed Optical Manager - Westfield
Posted on 7/8/2022
INACTIVE
Locations
Westfield, NJ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) who's been in a management position for 2+ years
  • A strong leader and mentor who exhibits model behavior, drives optical metrics, and adheres to strict optical standards
  • Able to operate with a high sense of professionalism and open-mindedness when making decisions on behalf of the team
  • Passionate about the eyewear and retail industries
  • A clear and effective communicator-you can break down technical terms for customers to easily understand
  • Dedicated to going above-and-beyond to make customers (and your teammates!) happy
  • Detail-oriented, organized, and capable of prioritizing tasks and responsibilities for yourself and your team in a fast-paced, ever-changing work environment
  • Someone who takes your work very seriously, but not yourself
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Responsibilities
  • Work directly with customers to help meet all of their eyewear needs
  • Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
  • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
  • Use your expertise to explain prescription terminology and product offerings to customers
  • Report to the Store Leader, working together to anticipate staffing needs and oversee Optician Apprentice Program participants
  • Manage a team of Opticians by giving and receiving feedback, holding ongoing development conversations, and leading by example on the floor
  • Uphold exceptional service standards when working with customers and implement retail experience programs that increase their loyalty and engagement
  • Stay up to date with HR policies and procedures to promote a productive, safe culture in the store and leverage company resources to increase employees' engagement and job satisfaction
  • Support general store systems, inventory databases, and business operations
Warby Parker

1,001-5,000 employees

Eyewear retailer
Company mission
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
Company Values
  • Treat customers the way we’d like to be treated.
  • Create an environment where employees can think big, have fun, and do good.
  • Get out there.
  • Green is good.