Energy / IT Solutions Analyst 3

Summary

Energy / IT Solutions Analyst III

At APS, we’re powering Arizona’s future by ensuring our generation systems run reliably, securely, and efficiently. As an Energy/IT Solutions Analyst III supporting our non-nuclear generation fleet, you’ll design, configure, install, and maintain mission and business-critical technologies that keep our operations safe, compliant, and future-ready. From emissions monitoring and customer support to control room applications, your work will directly support the energy that millions of Arizonans depend on.

What your day would be like

You are responsible for:

• Supporting applications such as Continuous Emission Monitoring Systems, Aveva PI, GMIS (PowerSuite), TKPro/SafeTK LOTO, Ignition HMI, and ABB Symphony Plus HMI.
• Overseeing software and hardware utilization to ensure system performance, reliability, and compliance.
• Applying critical security patching, engineering updates, and technical support across IT and OT environments.
• Troubleshooting application, system, and network issues under time-sensitive conditions.
• Collaborating with plant operators, engineers, and IT teams to improve lifecycle management.
• Participating in a rotating 24/7 on-call support schedule for mission-critical applications.
• Providing remote support with occasional travel to APS power plants.

Who we’re looking for:

• Experienced in both IT and OT infrastructure support.
• Skilled in system administration, networking (switching/routing a plus), and application lifecycle management.
• A calm, solutions-driven problem solver who thrives in mission-critical settings.
• A strong collaborator who can partner with technical and business teams.
• Motivated to grow in specialized energy applications and contribute to Arizona’s sustainable energy future.

Minimum Requirements

Energy / IT Solutions Analyst III

• Bachelors' degree in Information Technology or related field
• PLUS five (5) years of prior relevant experience or equivalent combination of education and directly related experience.
• Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas.
• Ability to function on a 24x7x365 on-call support rotation.
• Some travel is required to our generation facilities although we do most of our support work remotely.

Preferred Special Skills, Knowledge, or Qualifications:

• Self motivated.
• Knowledge of safety policies, practices and procedures; basic knowledge of computer science and/or engineering; generation, transmission and distribution system design, operations, and procedures; systems software and database administration; network and workstation technologies; technical issues related to energy management systems and applications; software, hardware and telecommunication; systems for real-time data collection and exchange.
• Skill in developing and writing technical documentation; evaluating and testing emerging technologies.
• Ability to work in varied settings from data centers to offices and industrial remote locations.
• Ability to develop and write technical documentation; evaluate and test emerging technologies.
• Knowledge of human to machine interface systems, generation and outage management applications, SQL application databases, lock out/tag out safety systems, federal emissions reporting applications, enterprise security tools, and critical infrastructure protection.
• Skilled in Microsoft SCCM patching deployments, Aveva PI administration, IT help desk, and hardware support.
• Network switching and/or routing experience is a requirement.
• Virtual server support and including VMWare experience is a plus.

Major Accountabilities

1) Supports application patching across Microsoft environments using SCCM and other vendor-based tools.

2) Supports the design, development, modification, and/or configuration support of applications and programs

3) Fixes applications to meet functional and technical designs following best practices and development standards and guidelines

4) Supports production systems, analyzes, and resolves production problems in a timely manner; resolves end user service requests as assigned.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.