Compensation Overview

What You’ll Do

• Team Management: 
• Lead and develop a top-notch Sales Support team to support our front-line staff and ensure a great client experience. 
• Oversee sales order submissions in the Order to Cash workflow. 
• Ensure accurate and timely order processing for smooth invoicing and service activation. 
• Minimize invoicing errors and returned orders. 
• Manage proposal and contract prep. 
• Work with Product Management to keep our product catalog accurate in the CRM. 


• Sales Enablement and Support: 
• Train and empower sales reps to follow order processing SOPs and use the CRM effectively. 
• Conduct data audits to ensure accurate month-end closing. 
• Ensure correct commission processing for the sales team. 
• Foster collaboration between Commercial, Product, Legal, and Finance teams for a seamless customer experience. 


• CRM Optimization: 
• Provide input for CRM enhancements and assist in QA testing for efficient processes. 
• Manage various projects related to acquisitions, OTC process integration, data clean-up, and Marketing lead assignments. 

What Makes You a Great Fit

• Bachelor’s degree in business administration, accounting, or a related field. 
• 3+ years of experience in B2B sales support, sales operations, or order management. 
• 2+ years of experience in a managerial or supervisory role. 
• Excellent communication and collaboration abilities. 
• Proficiency in Salesforce.com and other relevant software. 
• Strong analytical skills and attention to detail. 
• Ability to manage multiple projects and priorities effectively. 


Preferred Qualifications: 
• Lean/Six Sigma Certification
• PMP Certification 


At 3E we offer a highly competitive compensation package and invest heavily in employee satisfaction, professional development, and retention.
(US Benefits)
• Health, dental, and vision insurance
• Life insurance and disability coverage
• Generous PTO accrual and paid parental leave
• 401(k) plan with company matching
• Employee assistance program
• Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)


The anticipated salary range for this position is $75,000-$100,000.  Not all candidates will be eligible for the upper end of the salary range.  The exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, geography, and qualifications as well as the candidate’s location of residence.  In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and/or equity depending on the position offered.