Full-Time

Instructional Lab Support Specialist

Physics

Posted on 5/12/2026

Yale University

Yale University

Compensation Overview

$68k - $120.5k/yr

New Haven, CT, USA

In Person

Category
Customer Experience & Support (1)
Required Skills
Operating Systems
REST APIs
Requirements
  • Bachelor's Degree and at least three years of related work experience or an equivalent combination of education and experience.
  • Demonstrated experience teaching introductory physics, with an emphasis on experimental equipment and apparatus.
  • Demonstrated ability to problem solve, employing sound judgment and critical-thinking skills, especially with respect to experimental apparatus and repairs of mechanical or electrical nature.
  • Demonstrated ability to communicate clearly and concisely in written and oral form, with excellent organizational skills and attention to detail.
  • Ability to work independently, within a team/group, and with diverse populations, both internal and external; Intermediate or expert level technical knowledge (Mac, PC), specifically word processing, spreadsheets, computer interfacing, and data acquisition techniques and packages.
  • Ability to walk between multiple locations across campus; Ability to lift up to 35 lbs.
Responsibilities
  • Acts as a project leader for Instructional Technology projects.
  • Provides consultation and makes recommendations for allocation of resources, product selection, and priorities.
  • Delivers technical expertise and provides recommendation in researching, evaluating and implementing new instructional technologies.
  • Provides high-level service for existing instructional technologies and projects, as well as high-end support for all instructional technology systems and other multimedia activities.
  • Manages operating systems, applications, web services, and content on the department’s servers.
  • Maintains in depth knowledge of existing and emerging instructional technologies.
  • Develops and reports on metrics that measure usage, reliability and client satisfaction for all technology services provided.
  • Manages relationships with internal and external clients, outside vendors, consultants and peer institutions.
  • Maintains highest possible degree of service and responsiveness in complex, multi-vendor, multiplatform environment.
  • Consults with faculty to assess instructional technology needs. Develops and implements solutions to meet those needs.
  • Provides training on the usage of instructional technologies, and other software and hardware.
  • Manages assigned project tasks to ensure timely and high quality outcomes. Provides regular status reports on assigned projects.
  • Supervises temporary and student workers.
  • May perform others duties as assigned.
Desired Qualifications
  • Hands-on instrumentation or equipment-building experience
  • Introductory teaching or lab instruction experience
  • Basic coding/software skills (Python, LabVIEW, MATLAB)
  • Physics or engineering background
  • Interest in education and student engagement
  • BS or MS in Physics, Engineering, or a closely related field
  • Extensive experience with equipment maintenance and repair, familiar with the construction and operation of scientific apparatus and instruments.

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