Are you looking to develop your career within Claims?

Come and support our Claims team here at Markel!

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

We have an exciting new opportunity to join our claims team in either our Manchester or Croydon office. The Legal Expenses Claims Handler will be part of the Before the Event (BTE) Claims Team. The team deals with assessing and handling indemnity provided to policyholders for the purpose of pursuing/defending a range of legal action, including employment, property and contractual dispute and construction.

What you’ll be doing:

• A Claims Handler provides an efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements.

• Claims Handlers will handle claims from start to conclusion, which involves investigating the validity of a claim and, where a claim is accepted, maintaining a regular review of its validity. This includes negotiating cost funding with solicitors and managing their costs to ensure compliance with policy terms and conditions.

• The Claims Handler will regularly liaise with solicitors, barristers, accountants, insurance brokers, and directly with policyholders.

Our must-haves:

• Exceptional communication skills are required, together with a skill for evaluating legal documents.

• Enquiring and inquisitive, with the ability to identify areas of challenge and to articulate reasoned arguments to legal professionals.

• Excellent time management skills, in order to adhere to demanding service level standards and maintain an active case load.

• Legal training, preferable a law degree

• Previous Insurance experience within claims handling would be preferable

• Good understanding of the legal industry

Who we are:

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…

• 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave

• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer

• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us on +44 (0) 2079536504 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.