Senior Manager Process Excellence

Role Purpose

• Join a team of Project Managers to lead strategic projects including oversight on the end-to-end delivery of a range of Finance projects.
• A key enabler in delivering change and positive outcomes, working across Finance to move from vision to action.

Responsibilities

• Lead end-to-end delivery of Finance projects, ensuring alignment with organisational goals and managing scope, quality, and cost.
• Analyse current processes and design optimised future states using ESSA principles (Eliminate, Simplify, Standardise, Automate).
• Present updates to stakeholders and governance forums, shaping direction and providing recommendations where required.
• Maintain comprehensive project plans and budgets, ensuring they are up to date to reflect the latest status.
• Build strong partnerships with GPOs (Global Process Owners) and business stakeholders, taking full accountability for delivering strategic outcomes.
• Be the point of contact with full awareness of all aspects of the project, working with multiple stakeholders across Finance and Technology.

What we are looking for

• Ability to lead and communicate, taking full ownership of activities to realise outcomes to time, cost, and quality.
• Strong relationship-building skills across Finance functions, PMO (Programme Management Office), and external partners to ensure alignment and delivery.
• Ability to influence without authority to achieve desired objectives.
• Experience working across matrix teams in multiple locations.
• Demonstrated success in delivering change initiatives in Finance or Technology; ideally with project management certification (e.g., PRINCE2, PMP).
• A proactive, innovative approach to identifying and delivering measurable benefits.
• Continuous improvement mindset.

Skills & Experiences

• Bachelor’s degree in Business, Finance, or a related field, or an equivalent combination of education and relevant work experience.
• Minimum of 10 years of relevant Finance experience across multiple teams.
• Experience in Project Management and/or Change Management.
• Proven track record of successfully delivering change initiatives or projects.
• Leadership of projects/change and ability to take full ownership to drive objectives independently to realise outcomes to time, cost and quality.

Desirable:

• Exposure or experience in delivery of technology or process improvement initiatives. 
• Project management certification (e.g., PRINCE2, PMP) or equivalent relevant internal experience at IHG.