Full-Time

Discharge Planner

Spanish Speaking

Posted on 5/14/2024

Charlie Health

Charlie Health

1,001-5,000 employees

Virtual mental health treatment for youth


Junior

Remote in USA

Required Skills
Communications
Salesforce
Requirements
  • Bachelor’s degree in health sciences, communications, psychology, social work, or related field
  • Minimum of 2 years of relevant work experience in healthcare, preferably in customer/patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach
  • Fluent or Native/near-native proficiency in Spanish and English
  • Strong interpersonal, relationship-building, and listening skills
  • Metrics- and results-oriented mindset with experience working against concrete targets
  • Excellent written and verbal communication skills
  • Extreme organization and attention to detail
  • Work authorized in the United States and native or bilingual English proficiency
  • Ability to thrive in a fast-paced environment and learn quickly
  • Proficient in Salesforce and Google Suite/MS Office
Responsibilities
  • Ensure a supportive, positive experience for clients and referral sources/external providers
  • Work directly with clients, families, and referral sources to understand their needs and preferences
  • Make accurate and timely referrals to aftercare resources for clients discharging from Charlie Health
  • Communicate with referral providers about new referrals and ensure necessary information is provided
  • Document case management contacts and updates on discharge planning status
  • Collaborate with internal stakeholders at Charlie Health
  • Work closely with the Clinical Outreach and Partnerships teams
  • Adhere to policies, procedures, and achieve performance metrics goals

Charlie Health provides a virtual Intensive Outpatient Program (IOP) for adolescents and young adults, leveraging virtual technology to offer evidence-based, personalized treatment plans for various high-acuity mental health conditions. The program integrates supported groups, individual therapy, and family therapy to deliver comprehensive care through virtual IOP sessions.

Company Stage

Seed

Total Funding

$1.4M

Headquarters

Bozeman, Montana

Founded

2020

Growth & Insights
Headcount

6 month growth

24%

1 year growth

61%

2 year growth

202%