Quality Solutions Manager

Job Summary

Job Description

We have a wonderful opportunity for our Sterile Procedure Tray division supporting kitting as a Quality Solution Manager. The Quality Solution Manager will be a liaison between quality departments (clinical, supplier quality, and post-market surveillance) as well as product division departments (sales, marketing, and purchasing) to prioritize and implement quality initiatives. This role requires customer facing experience and exceptional presentation skills. One must be adept at analyzing  problems identified by leadership and independently recommending and implementing solutions. This position follows a hybrid working schedule 3 days in office and 2 work from home.

MAJOR RESPONSIBILITIES

• Resolve urgent and complex customer quality issues in a timely and professional manner.
• Ability to effectively organize work in the face of shifting priorities. Anticipates and takes action on what needs to be done to ensure projects are completed.
•  Lead risk analysis activities for new and existing products and services; provide insight and review with client and leadership.
• Develop, initiate and implement innovative and effective quality programs and solutions to improve quality outcomes for our Custom Procedure Tray customers.
• Analyze customer specific quality data and map engagement strategies to address quality trends.
• Troubleshoot potential quality trends related to Medline custom packs.
• Present to current and potential Medline customers, sales reps, and division leadership to promote Medline quality initiatives.

MINIMUM JOB REQUIREMENTS
Education: Bachelor’s degree.

Certification / Licensure
N/A

Work Experience

• At least 5 years of experience quality, marketing, or related field. 
• At least 2 years’ experience in project management. 
  Knowledge / Skills / Abilities
• Ability to communicate technical information to non-technical audiences.
• Skill and ability to complete assignments and projects within tight timeframes.
• Ability to coordinate concurrent projects and manage competing priorities and critical deadlines.
• Proficient in Microsoft Applications (Excel, Word, PowerPoint) and computer system technology.
• Position requires travel up to 25% of the time for business purposes (within state and out of state). 

PREFERRED JOB REQUIREMENTS
Knowledge / Skills / Abilities

• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find 
  solutions.
• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.