Full-Time

Pathfinder

Pilgrim Labs

Pilgrim Labs

1-10 employees

AI-powered platform for product decision support

No salary listed

Washington, DC, USA + 2 more

More locations: San Carlos, CA, USA | Brooklyn, NY, USA

In Person

Category
Software Engineering (1)
Requirements
  • You can solve complex problems quickly and independently, adapting on the fly while grasping how others think and operate.
  • You are a U.S. Citizen.
Responsibilities
  • You’ll take on missions that break lesser souls—problems with no playbook: trekking into combat zones to deliver our tech, restoring a 90s scanning electron microscope without a manual, crashing an event to snag intel—tasks so wild they’ll call you insane.
  • You’ll own it end-to-end, digging deep until you strike, then gear up for the next assignment.
  • Your wins will echo—stories you’ll tell your kids, feats we’ll shout to the world.

Pilgrim Labs builds an AI-powered platform for product teams to turn customer feedback into strategic product decisions. It connects with data sources like Slack, Zendesk, and Gong to collect customer input and research in one place, then uses artificial intelligence to identify customer needs, pain points, and opportunities. This helps teams prioritize features and shape their roadmaps based on actual user sentiment rather than just anecdotes. Compared with others, Pilgrim combines multiple data streams into a single, data-driven view and targets product managers, designers, researchers, and executives to align everyone around customer insights. The company aims to help teams create customer-centric products more efficiently by guiding development with structured, evidence-based analysis.

Company Size

1-10

Company Stage

Seed

Total Funding

$7.6M

Headquarters

Redwood City, California

Founded

2023

Simplify Jobs

Simplify's Take

What believers are saying

  • Founded 2022 by Alex O'Donovan, John Darsee targeting PMs, designers.
  • Structured platform aligns product strategy with user expectations.
  • Assists executives in efficient customer-centric product development.

What critics are saying

  • Biotech Pilgrim dominates 'Pilgrim Labs' searches, diverts investors.
  • DoD contracts to biotech Pilgrim block AI firm's funding access.
  • Thiel-backed biotech Pilgrim renders AI platform uninvestable by 2027.

What makes Pilgrim Labs unique

  • Integrates Slack, Zendesk, Gong for centralized customer feedback.
  • AI analyzes data to identify needs, pain points, opportunities.
  • Enables data-driven feature prioritization over anecdotal evidence.

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Your Connections

People at Pilgrim Labs who can refer or advise you

Company News

Business Insider
Aug 1st, 2025
Pilgrim raises $4.3M for biotech innovation

Jake Adler, the 21-year-old founder of Pilgrim, demonstrated his biotech startup's wound dressing, Kingsfoil, by cutting open his leg on camera. This bold move helped Pilgrim raise $4.3 million from investors, including Peter Thiel. Pilgrim aims to develop battlefield-ready biotech for military and civilian use. Kingsfoil, a clay-based hemostatic dressing, is undergoing further testing and aims for expedited FDA approval. The company is also developing other biotech products.

Pirate Wires
Jul 21st, 2025
Creating Supersoldiers and Curbing Biothreats

how pilgrim, and its 20-year-old founder, plan to rethink defensive biotech