Part-Time

Resort Host

Posted on 12/13/2025

Mainsail Lodging & Development

Mainsail Lodging & Development

201-500 employees

Lodging property management, development, and marketing

No salary listed

Ellenton, FL, USA

In Person

Category
Customer Experience & Support (1)
Requirements
  • High School diploma or higher
  • Excellent customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to use technology e.g. tablets, iPads
  • Weekend availability and the ability to work mid shifts for a Part Time position 20-25 hours a week
  • Physical Demand: Ability to sit or stand for extended periods of time
  • Physical Demand: Ability to bend
  • Physical Demand: Ability to lift, pull 40 lbs
  • Physical Demand: Ability to communicate clearly
  • Physical Demand: Ability to work long hours as needed
  • Mental Demands: Make sound judgments quickly
  • Mental Demands: Work on multiple tasks, making appropriate progress towards deadlines
  • Mental Demands: Able to work independently, take direction, and provide direction to others
  • Mental Demands: Manage differing personalities within the office, the hotel, and the community
Responsibilities
  • Assign and escort guest to rooms according to their preferences paying attention to those nonverbal cues to make each experience unique
  • Assist guests to their rooms
  • Assist with guest luggage to be taken to the rooms
  • Park guest’s car
  • Provide room quotes and upsell to guest when possible
  • Ability to interact with guests and share hotel knowledge using personalization such as using the guest name
  • Responsible to know all functions to showcase the hotel to each guest
  • Maintain guest confidentiality
  • Share knowledge of events and features within the resort
  • Produce room keys for all guests ensuring guest confidentiality throughout their stay and beyond
  • Maintain knowledge of hotel and brand rewards
  • Provide local information for shopping, dining, nightlife, and recreational destinations
  • Receive, store, and deliver luggage and mail
  • Run errands for guests
  • Make travel arrangements for guests to include sightseeing and other tours
  • Assist with coordination between Housekeeping and Front Desk
  • Verify charges / collect payment from guests for room stays
  • Respond to guest inquiries
  • Follow scheduled shifts and follow break and lunch requirements
  • Report any suspicious activity or unusual items in room
  • Report any irregular behavior from guests in public areas and or in room
  • Ability to take initiative and handle assignments with limited supervision
  • Follow all hotel policies and procedures as outlined in the team member handbook
  • Maintain cleanliness and order of work area
  • Complete any other duties assigned by a manager or supervisor
  • Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott.
Desired Qualifications
  • Previous hospitality experience preferred
Mainsail Lodging & Development

Mainsail Lodging & Development

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Mainsail Lodging & Development focuses on managing and developing lodging properties—hotels, apartments, and resorts—through marketing and sales to attract guests and maximize profitability. It operates by seeking unique lodging opportunities with a purpose, then managing these properties and experiences, building key relationships with customers to meet their lodging needs and deliver consistent experiences. The company differentiates itself by pursuing distinctive opportunities and emphasizing customer relationships and profitability rather than standard, one-size-fits-all management. Its goal is to create profitable lodging opportunities while providing dependable, high-quality guest experiences.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Tampa, Florida

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • $70M Cary NC expansion occupies space by March 2027.
  • Lisa Conner as CFO strengthens M&A and financial oversight.
  • Moffitt Cancer Center hotel opens summer 2028.

What critics are saying

  • Cary expansion delays past March 2027 from permitting overruns.
  • Shipt terminates partnership via Target favoring Marriott.
  • Aimbridge Hospitality erodes 15-20% RevPAR via superior tech.

What makes Mainsail Lodging & Development unique

  • Plates with Purpose donates meals per entrée sold across five hotels.
  • Shipt partnership enables same-day delivery at Epicurean Atlanta.
  • Unique properties like Epicurean Hotel emphasize purposeful lodging.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Bereavement Leave

Professional Development Budget

Tuition Reimbursement

Employee Assistant Program (EAP)

Employee Discounts

Employee Referral Bonus

Free meal for all full-service hotel employees

Company News

Mobdro
Feb 24th, 2026
New York, Seattle, other hotels appoint sales, marketing leaders

New York, Seattle, other hotels appoint sales, marketing leaders. Hotels in urban hubs across the country have appointed sales and marketing leaders in recent weeks. Here are some names to know. Table of Contents Fenway Hotel. Mainsail Lodging & Development has appointed Shawna Ash director of sales at the historic Fenway Hotel in Dunedin, Fla. Ash has more than four years of experience with Mainsail Lodging & Development. Most recently, she was senior catering sales manager at Fenway's sister property, Epicurean Atlanta. Her tenure with Mainsail also includes roles at The Karol Hotel, where she held positions in catering sales and event management. Before joining Mainsail, Ash worked as an event manager at the W Fort Lauderdale and as a charter sales associate with Dream Yacht Charter. She was director of community engagement for the Wedding Industry Professionals Association in Atlanta and has additional professional experience with Visit Florida, as well as with InterContinental Hotels Group in Dublin, Ireland. Hotel Trinity Austin. White Lodging has appointed Christina Hanvey director of sales and marketing for Hotel Trinity, part of Marriott's Autograph Collection in Austin, Texas. Hanvey and her team also support three of White Lodging's other Austin properties, the Westin Austin Downtown, Aloft Austin Downtown and Element Austin Downtown. Hanvey joined White Lodging in 2025 after successful sales leadership roles at The LINE Hotel Group, Omni Austin and Hotel Van Zandt. Hotel Vin, Rogers. Heather Fox has joined the upcoming Hotel Vin, Rogers in northwest Arkansas as director of sales. She has nearly 20 years of hospitality leadership and regional market expertise. Previously, Fox led efforts at Embassy Suites Northwest Arkansas and Rogers Convention Center as area director of sales and marketing, supporting major conferences, conventions and high-impact community gatherings throughout the region. Hyatt Regency Lake Washington. Hyatt Regency Lake Washington at Seattle's Southport has appointed Tayna Zasada as director of sales, marketing and events. Zasada began her career as a special events intern with Big Brothers Big Sisters of Metro Milwaukee before transitioning into hospitality as a sales-and-marketing coordinator at the Hard Rock Café. Zasada joined Hyatt as a group and business travel sales manager at Hyatt Place Minneapolis before relocating to Dallas. She worked as a manager on the sales team at Hyatt Regency Dallas, followed by a promotion to Hyatt Regency DFW where she was an associate director of sales. In Seattle, she was promoted to area associate director of sales for the Hyatt Seattle Collection, overseeing sales and marketing programs for Grand Hyatt Seattle, Hyatt Regency Seattle and Olive 8. Most recently, Zasada was director of sales at Grand Hyatt Seattle. Kimpton Era Midtown New York. Geraldine Burgos will be director of sales for the upcoming Kimpton Era Midtown New York, slated to open in March. Burgos has worked at numerous New York City properties, and led teams across a portfolio of 16 hotels.

Tampa Bay Business & Wealth
Nov 25th, 2025
Tampa hotels launch Plates with Purpose to fight food insecurity

Tampa hotels launch Plates with Purpose to fight food insecurity. Mainsail Lodging & Development is launching a new initiative called "Plates with Purpose" to help families facing food insecurity during the holidays. From Dec. 2 to Dec. 9, restaurants inside five Mainsail hotels will donate the equivalent of up to five meals for every entrée sold. The meals will go directly to food bank partners in each city. The initiative comes as food banks report high demand, reduced supplies and rising food prices. Mainsail leaders say they designed the program to be simple for guests to join while creating a meaningful boost for families heading into the busiest time of the year. Participating hotels include Epicurean Hotel, Fenway Hotel, Luminary Hotel & Co., Trilith Guesthouse and Epicurean Atlanta. Partners include Feeding Tampa Bay, Harry Chapin Food Bank of Southwest Florida and the Atlanta Community Food Bank. What happened. Mainsail launched Plates with Purpose to support local families who are struggling to afford holiday meals. Each restaurant entrée sold will convert to several meals donated to the selected food bank in that hotel's market. Restaurants participating include Élevage SoHo Kitchen & Bar, HEW Parlor & Chophouse, Oxbow Bar & Grill, Prologue Dining & Drinks and Reverence. QR codes will also be displayed throughout each hotel so guests can donate directly if they choose. Mainsail leaders say the effort is a direct response to the strain food banks are seeing. The company will announce the total number of meals donated on Dec. 12. What this means for you. For Tampa Bay residents, this program brings fresh support to Feeding Tampa Bay at a time when many families are stretched thin. For hotel guests, dining out is an easy way to give back. For the hospitality industry, it shows how hotels can leverage their kitchens and foot traffic to meet real community needs. With Mainsail properties in multiple cities, the impact will extend across Florida and Georgia. Plates with Purpose turns dining into a simple way to support families in need. By linking every entrée to several meals, Mainsail hopes to provide thousands of meals during one of the year's most challenging times.

intelligence360
Aug 8th, 2024
Mainsail Lodging & Development To Spend $70,000,000.00 To Expand Into New Space In Cary North Carolina.

Mainsail Lodging Development to spend $70,000,000.00 to expand into new space in Cary North Carolina. Mainsail Lodging Development to spend $70,000,000.00 to expand into new space in Cary North Carolina.Cary, North Carolina — According to state and local development sources, Mainsail Lodging Development plans to invest $70,000,000.00 to build out new space in Cary. The company plans to occupy the new space in Cary, on or about March 1, 2027. According to the company website Mainsail Lodging Development is a Tampa, Florida based company that specializes in hotel, apartment and resort property management and development, marketing and sales. Mainsail prides itself in searching for unique lodging opportunities with a purpose. Our properties and experiences are varied, but our commitment to excellence is always the same

Scarlett Hotel Group
Feb 2nd, 2024
Mainsail adds corporate team members

Mainsail Lodging & Development has expanded its executive leadership team with the appointment of Lisa Conner as CFO, alongside four other executives in pivotal roles.

Hotel Business
Feb 2nd, 2024
Mainsail Adds Corporate Team Members

Mainsail Lodging & Development has expanded its executive leadership team with the appointment of Lisa Conner as CFO, alongside four other executives in pivotal roles.“We are thrilled to welcome these industry professionals to our corporate team,” said Joe Collier, president/founder, Mainsail Lodging & Development. “Their collective expertise will be instrumental in moving Mainsail forward. I’m confident this strategic investment in leadership will further strengthen our position as a leader in the hospitality industry and deliver unparalleled value to our stakeholders.”Conner spent more than 10 years working with the Big Four global accounting firms PwC and KPMG as senior manager, Audit, and more than 15 years in M&A with private equity, public and privately held companies. She was also an advisory consultant with RGP, Steven Douglas and Tampa Bay CPA Consulting. She will oversee Mainsail’s finances, project accounting and hotel operational accounting, working closely with senior leadership to identify opportunities to grow the company’s core domestic businesses.Ben Miele has joined the company as director of accounting, bringing more than 30 years of accounting, tax and audit experience to the team. In his most recent role, he served as director, accounting for clients of a large global accounting and consulting firm

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