Location: Remote

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

As a Subrogation Claims Advocate specializing in commercial property and liability, you will play a crucial role in recovering claims costs from liable third parties. You’ll manage a portfolio of subrogation cases, employing your expertise in liability assessment, claim negotiation, and commercial insurance policy interpretation to maximize recovery. This role offers the opportunity to collaborate closely with claims adjusters, legal counsel, and external partners to drive results in a fast-paced environment filled with exceptional colleagues. 

What You’ll Do:

• Investigate and Assess Liability: Conduct thorough investigations to identify liable third parties and assess the potential for subrogation recovery
• File and Manage Subrogation Claims: Initiate, document, and manage all aspects of subrogation cases from identification through final resolution
• Negotiate Settlements: Lead negotiations with third parties, their insurers, and legal representatives to achieve optimal recovery outcomes
• Collaborate with Claims Teams: Work alongside claims adjusters to identify subrogation opportunities within ongoing and closed commercial property and liability claims
• Documentation and Reporting: Maintain detailed and organized records of all subrogation activities, including recovery amounts, legal actions, and negotiation outcomes
• Policy Analysis and Compliance: Review and interpret policy language to ensure recovery efforts align with company policies and relevant legal requirements
• External Vendor Management: Engage and coordinate with external recovery specialists, attorneys, and investigators as needed to enhance recovery efforts

What We Need:

• Technical Knowledge: Strong understanding of commercial property and liability insurance policies, as well as knowledge of relevant state and federal subrogation laws. Knowledge of construction methods is beneficial
• Communication and Negotiation Skills: Proven ability to communicate effectively and negotiate with a range of stakeholders, including third-party insurers and legal representatives
• Analytical Skills: Detail-oriented with a strong analytical approach to assessing claims and identifying recovery avenues
• Education: Bachelor’s degree in Business, Insurance, or a related field is preferred
• Experience: Minimum of 3+ years in subrogation, with a focus on commercial property claims handling or commercial general liability assessment within the insurance industry. We are seeking professionals with experience handling commercial claims, property claims, and/or general liability cases specifically
• Software Proficiency: Familiarity with claims management and subrogation software; experience with Xactimate or similar estimation tools is essential
• Licensure: Candidates must have, or be able to promptly obtain, any and all appropriate Independent Adjuster License(s)