Full-Time

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R1 RCM

R1 RCM

10,001+ employees

Revenue cycle management solutions for healthcare

Enterprise Software
Healthcare

Compensation Overview

$14.76 - $22.48Hourly

Junior

Birmingham, AL, USA

Category
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • High School diploma or equivalent.
  • At least one (1) year of similar experience (patient-facing, patient access).
  • Excellent customer service skills exhibiting good oral and written communication skills.
  • Ability to type fast and accurately.
  • Must be able to communicate effectively and professionally to our patients and physician offices.
Responsibilities
  • Initiates contact with client hospital patients via telephone using appropriate scripting to ensure the required level of benefit and pre-certification/authorization details such as demographics, insurance/ coverage and clinical information are obtained.
  • Complete appropriate electronic forms with detailed benefit and pre-certification/ authorization information to ensure a clean claim.
  • Identifies inaccurate plan codes and corrects in the hospital’s main frame.
  • Work directly with multiple insurance websites to obtain benefits and authorization validation.
  • Adheres to the guidelines set forth in the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
Desired Qualifications
  • Basic Word/Excel
  • Medical Terminology
  • Coding/Billing experience

R1 RCM provides Revenue Cycle Management (RCM) solutions to healthcare providers, including hospitals and physician groups. The company uses technology to streamline financial and administrative processes, helping clients reduce costs and improve patient satisfaction. R1 RCM offers both comprehensive and targeted services for different parts of the revenue cycle, partnering with organizations through long-term contracts that often include performance-based incentives. The main goal is to enhance the patient experience while improving the financial performance of healthcare providers.

Company Stage

IPO

Total Funding

N/A

Headquarters

Murray, Utah

Founded

2003

Growth & Insights
Headcount

6 month growth

2%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition by TowerBrook and CD&R provides capital for technology and operational improvements.
  • Projected RCM market growth to $367.7 billion by 2031 offers expansion opportunities.
  • Return of CEO Joe Flanagan focuses on operational excellence and technology leadership.

What critics are saying

  • Inconsistencies in turnaround times and accuracy could affect client satisfaction.
  • Acquisition may lead to strategic shifts disrupting operations or client relationships.
  • US$4.5 billion debt package for acquisition could impact financial stability.

What makes R1 RCM unique

  • R1 RCM specializes in end-to-end Revenue Cycle Management for healthcare providers.
  • The company leverages advanced technology to streamline financial and administrative processes.
  • R1 RCM focuses on improving patient experience and financial performance for healthcare clients.

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Benefits

Performance Bonus

Professional Development Budget