Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

IT Systems Analyst Specialist

PRIMARY PURPOSE: To review, analyze and document software requirements and to lead the business analysis phase for projects.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Skillsets required for the position:

• Knowledge and experience in analyzing and documenting requirements related to IT projects of data warehousing, IT application / product development, ETL, data modelling, reporting, data visualization, software upgrades, migrations.
• Good understanding of SDLC process and procedures
• Experience in gathering and documenting requirements related to enterprise initiatives projects, system migration or upgrade projects, data warehousing and visualizations
• Good understanding of software technologies systems and operations
• Good knowledge and professional expertise of PL/SQL skill
• Working experience with SAP BO, Tableau/Power BI, Oracle Exadata, SAP HANA is an added advantage
• Ability to come up with plan and business analysis approach
• Effective Requirement Elicitation, Use case modelling and creation, data mining, Data flow diagram, data dictionary, decision analysis  
• Good interpersonal, facilitation and negotiation skills
• Ensure timely communication with to various stake holders
• Knowledge and expertise in detailed systems analysis, Data mining, data flow diagrams, data dictionary creation, data mapping, decision analysis metrics
• Knowledge of data analysis with strong Excel skills
• Excellent oral and written communication, including presentation skills
• Analytical and interpretive skills
• Ability to work in a team environment
• Ability to work in multiple projects in parallel and manage time effectively

• This position is open to fully remote or hybrid working.

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ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.

Education & Licensing

Bachelor’s degree required; major in computer science field preferred.

Experience

Five (5) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements preferred.

Skills & Knowledge

• Knowledge of third-party administration and claims management business and technology
• Oral and written communication skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability and willingness to take initiative
• Ability to meet or exceed Performance Competencies

Taking Care of You

• Career development and promotional growth opportunities
• A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more

Work environment requirements for entry-level opportunities include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

NEXT STEPS

If your application is selected to advance to the next round, you will receive an e-mail notification and a recruiter will be in touch.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.